Thread: egg card CCA- IST RESPONE

what are the asking for?

is it a signature?


ida x

Sure there's a letter somewhere saying about "you send your statements and correspondance to this address no other ID provided"
Don't give them your signature either they have the power to digital enhance, copy paste like we can all do. I'll see if I can find the letter, in the meantime don't give them anything. If I can't find it I'm sure someone will tell you.
DG

Dear Sirs,
RE Account NO XXXXXXXX
Thank you for your letter dated xx/xx/2008 the contents of which are noted
In your letter you make reference to requiring my signed authorisation before you comply. I draw your attention to the fact that the Consumer Credit Act 1974 does not require that i supply you a copy of my signature before you comply with my S78 request.
If it is for Data Protection purposes then i can happily supply you with documentation to substantiate my identity to you.
However please note that to date you have happily sent statements and correspondence containing extensive sensitive private information to my address. I have to ask if you are concerned that you are corresponding with the correct person why has it taken so long to raise this?
As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of data protection, listed in schedule 1 of the Data protection Act 1998:
7. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
My request for a true copy of my credit agreement under section 77/78 was made on xx/xx/2007 and the 12 working days for your compliance expire on xx/xx/2007. I note that there is no provision that removes the requirements of the act to provide this information on time, even if you are unsure of my identity.
i look forward to receiving the documentation requested
Regards


ida x