Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
My MIL ordered two x three seater sofas from SCS in February. Two weeks after ordering these, they contacted her to say they had lost her bank details and could she provide them again. She refused and told them to cancel the order.
Tonight (12th May), they contact her to say delivery will be on Tuesday. She stated she cancelled the order with the person who rang for her bank details. The woman apparently from Head Office told her that if she did not hand over her bank details, she would have to pay for the order in full on Friday this week instead of being able to take advantage of the 6 month 0% interest option she had initially signed up to. Out of fear of having to pay in full on Friday, and despite arguing, she *stupidly* gave them her details. They said that she had to have the sofas now as it was too late to cancel at this point. As she doesnt understand her right to cancel and worries about her house being "Blacklisted" she gave in and accepted what they were telling her.
I just wondered if anyone in the know could give us any advice please as I feel they are operating sharp practice and forcing someone to take something they clearly do not want.
I should add that she is frightened not to accept delivery as this person insisted she has technically purchased and "must" have them, and is also concerned that they could just debit the money now they have her details anyway....
Can anyone help with this please? I want to refuse delivery for her on Tuesday but want to know legally where I stand so I dont cause her any long term issues
SCS - Your help please!
option she had initially signed up to. Out of fear of having to pay in full on Friday, and despite arguing, she *stupidly* gave them her details. They said that she had to have the sofas now as it was too late to cancel at this point. As she doesnt understand her right to cancel and worries about her house being "Blacklisted" she gave in and accepted what they were telling her.
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Re: SCS - Your help please!
