Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
My dad is being chased by a company called Transcom for an Orange Mobile debt he didn't have.
We've previously sent off a CCA request, but having done some research, have now discovered that mobiles are not covered under the CCA 1974, and as such, this that was the reply sent back this morning.
Is there anything else we can do? He's never had a contract mobile phone ever, and so it's unlikely that he's run up a £200+ debt on a contract phone - Surely they must hold some sort of contract that they should be able to provide to prove that he's taken out the service -
I've saw information about CIF? (customer information sheet?) - is he within his rights to request this?
I think the next step will be a SAR, but should this be sent to Transcom or Orange - Or both?
He's quite worried about this, as understandably, he doesn't want to be chased for something he doesn't owe.
They have to prove the debt is his, not the other way round
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Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor
Hi as above by silverfox this is probably a debt for someone with the same name in that area. DCA's don't care if it's your debt or not they just want some poor sucker to pay.