Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Capital One have just charged me £20 late payment fee, as my payment is late. I actually managed to pay it early, I get paid on the last day of the month and pay my bills then, CO due date is the first and last month I was paid a day early I went about my usual business of paying bills and my payment came out of the same month (a first for me paying a bill twice within one month).
After I had worked this out from my online statement I phoned them and explained what had happened and they were more than helpful telling me I had to pay it again! I didnt have the money to pay it again and yes they have charged me!
I dont think I need to go down the blah blah blah taking them to court route is there any other way I can get my money back.
just ring them up and tell them that you are not happy with the way in which you have been treated and you feel that in order to maintain your relationship as it was, they should refund this fee straight away.
try it and tell me what happens
it worked for me quite often with cap1