Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I come across this really cool site that allows you to make official complaints about all sorts of various public bodies etc...
There is also a section entitled "money & professional" - click on that & you see a section called "debt management & credit repair services".
Take a look at some of the names mentioned in the list there that you can make official complaints about...the likes of Credit Solutions,Intrum Justitia & Moorcroft
It gives you a link to an online complaints form & 1 for trading standards as well.
Hope this site can be of use to you all.
Complain away
It seems like a really cool site this.
It effectivley does all the complaints for you online, you just have to fill in the specifics of everything & it will send your complaint to the relevant company or authority.
Ive made about 10 official complaints this morning already on all sorts of various topics
Goodness me..ive been going through this site all day & the amount of companies/authorities you can complain about is incredible ...a consumers heaven here
Brilliant site. Thanks. I now have it bookmarked as i know it will come in useful to me.
Will it be ok for me to post a link of Howtocomplain.com on the Brighthouse forum as i know it will be very useful to to the Caggers there? Let me know please Mr Ton. Thanks again.
Come on now my fellow caggers...you know you dont have to ask me, but thank you anyway - just go ahead & do as you please
Can i just mention...the list of DCA's on there only lists a select few (the ones i mentioned above) but if you type in the name of any DCA or company, it comes up in the search results with the chance to make your complaint etc...
I dont think i need to give Caggers any excuse to enjoy themselves with this
The good thing about this site as well is that you it gives you a list of choices as to what you would like to happen as a result of your complaint, like an official apology or financial compensation etc...
Needless to say i could do with a few extra bob at the moment
Have had massive problems getting on to CAG tonight, so haven't been able to look at this. Am going to have a peek now, coz I think I may just have to complain about Brighthouse, Aktiv Kapital, Wescot and Lloyds TSB.......
I am not an expert, but I can give good advice about Brighthouse
Am learning more and more about DCA's too
I have no legal experience and all advice given is based on the knowledge I've gained from this site.
<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!
Thanks for that Mr Ton I will post it on the Brighthouse Forum now. I have been having problems with my computer not displaying web pages and that is why it has taken me so long to get back to you.
Yeah i had a quick look there earlier. I just typed in Brighthouse and it came up. That's why i thought it would be useful in the Brighthouse forum.
By the way i have no problems with them anymore. I pay all my agreements on time now less than £15 per week since removing OSC. Thanks for all the advice you gave me I really appreciate it. These forums are fantastic. I have learned so much from these forums i am now trying to help others where i can.
Everyone in the UK should know about the Consumer Action Group so they can regain control. I am really glad i found this site as the advice is the best. Thanks to everyone.
Nice post BM CAG is a fantastic forum - without it, I would not have gained any of the confidence I have now to deal with DCA's and BH/
I am no longer a customer of theirs (thankfully) as I have taken my name off the agreements, handing them over to my ex-husband. They are still causing me grief though......all will be revealed on BH forum sometime this week.
I am not an expert, but I can give good advice about Brighthouse
Am learning more and more about DCA's too
I have no legal experience and all advice given is based on the knowledge I've gained from this site.
<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!
Clemma. I will be keeping an eye on the BH forum then. I will have rid of them soon enough. CAG has also given me the confidence to challenge several DCA's over debts i have been paying off for years. The information on here is invaluble. Companies exploit customers as they think we don't know the law. Thanks to CAG we are learning the law and fighting back 1 day at a time.
I had a threatogram from BuchananClark & Wells last week.
I just type their name into Howtocomplain.com & they came up...so a nice complaint will be winging their way in the morning along with a "get lost" message
I had a threatogram from BuchananClark & Wells last week.
I just type their name into Howtocomplain.com & they came up...so a nice complaint will be winging their way in the morning along with a "get lost" message
I am not an expert, but I can give good advice about Brighthouse
Am learning more and more about DCA's too
I have no legal experience and all advice given is based on the knowledge I've gained from this site.
<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!