Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ChapeL Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2009
    Posts
    2

    Default Failed HDD, returns and my rights :)

    Hi

    Couldn't find better place to post so hopefully someone will find it here and be able to answer my questions.

    There are two separate things to ask but most important first:

    I recently bought WD Caviar Black 1TB from Scan, after installation and coping all my stuff into it next day I realised that some files are unreadable, windows wouldn't open them. I scheduled check disk to have a go and after restart it reported 4 bad block on it, did full scan with HD Tune:



    I it showed some damaged block on it (red dot), still says 0.0% bad block on it but that's probably because there are not many of them on disk compared to size of it.

    I called Scan to return it and asked if there is anything I need to do different to what I done already and the guy said no, just to send it to them.

    Citylink came and picked it up, two days later checking status of my RMA showed me that the drive was check by them and It's not faulty. They charged me £25 for restocking and pickup. Now I have a screen shot to prove that I did check my disk and found it faulty, did not take picture of check disk as I had no camera at that moment. When I wrote to them and said that I expect full refund as I found the drive to be fault they never replied, it's been two days now. Still did not get any money of them, planing to call them on Monday. Is there anything I can do ? Like asking for the proof that disk was check by the engineer? Surely they should be able to provide me with it as I don't believe it was checked properly.

    Second thing that just came to my mind as my friends HDD died as well. He got the replacement but with warranty only for remaining time of disk it was replacing. Shouldn't new drive come with new warranty ? As it is new drive not fixed old one ?

    Thanks
    ChapeL


  2. #2
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2006
    I am in
    a sort of fire-fighting role here. Hate HFC & their past compulsory PPI ethos
    Posts
    25,085

    Default Re: Failed HDD, returns and my rights :)

    how recently is recently
    if its outside of 28days then their actions are correct.
    and will be stated on their terms and conditionsicon.

    TBH: i would not pers call a drive faulty for one bad block

    most drives have several of these.

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  3. #3
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ChapeL Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2009
    Posts
    2

    Default Re: Failed HDD, returns and my rights :)

    Quick update, they refunded me money for the drive, droped restocking fee but charged for pickup. I guess I'll leave it as it is.

    ChapeL



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE