Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default ESILE VS Egg

    I requested a cca from Eggicon on 190409 and sent them the acc in dispute letter once their 12 +2 was up having not heard anything from them.

    Egg have now written to say they cannot comply unless we send proof of who we are! ie utility bill, bank statement etc or if not available a letter from a solicitor(!!!!!)

    Are they just time wasting? Should I bother sending proof of id without signing anything. I have also had another letter saying they have received my complaint (would that be my letter saying you have not complied...?) and we will here within 8 weeks (but we need to help by logging into our acc!) I don't feel like doing anything, am I right?

    Many thanks

    Esile


  2. #2
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    Default Re: ESILE VS Egg

    You do not have to send them anything!!

    I would file their letter, but ignore. They have not complied, therefore they are in default of your request,

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

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  3. #3
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    Default Re: ESILE VS Egg

    Cheers Clemma!

    Cupcake


  4. #4
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    Default Re: cupcake68 Vs Egg

    Hi

    I have received a DN from Eggicon.

    I'm still learning about all this and I know they haven't made the same mistake as most ie they have allowed me plenty of time to pay but I don't really know what else can be wrong with a DN.

    Could someone please check this one for me?

    I am a little concerned about this account. I CCA'd them in March knowing it was an online application in 2007-8 so expected to get something back very quickly from them proving it enforceable.

    I haven't received anything much but certainly no CCA so haven't paid a thing since.

    Any advice appreciated.

    Thanks

    Cupcake

    PS I haven't been logging into my account so not sure about the balance and whether they have been adding charges! - I was worried about doing it because when they sent back saying they couldn't send CCA without proof of ID it said I should log on then!


  5. #5
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    Default Re: cupcake68 Vs Egg

    If you have put this in dispute, then complain ASAP to Trading Standards, FSO and the Information Commissioners Office - they cannot default you whilst in dispute!

    The DN looks fine to me - but it still should not have been issued.

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

    <------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

  6. #6
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    Default Re: cupcake68 Vs Egg

    Thanks Clemma

    Should I send them anything?

    Cupcake


  7. #7
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    Default Re: cupcake68 Vs Egg

    I haven't got a template letter for you to send to them - someone else may have one though. For now, just complain away.....

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

    <------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

  8. #8
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    Default Re: cupcake68 Vs Egg

    Thanks!

    Is there a way I can complain via email? I tried complaining about Virgin a while ago and eveyone I called said they couldn't help!!

    Cupcake


  9. #9
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    Default Re: cupcake68 Vs Egg

    I'm pretty sure you can - I think there is a thread on here somewhere for a website called :How to Complain

    Oh and this is the thread http://www.consumeractiongroup.co.uk...ml#post2158085

    I am not an expert, but I can give good advice about Brighthouse

    Am learning more and more about DCA's too

    I have no legal experience and all advice given is based on the knowledge I've gained from this site.

    <------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

  10. #10
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    Default Re: cupcake68 Vs Egg

    Cheers!


  11. #11
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    Default Re: cupcake68 Vs Egg

    Cheeky B******S!!

    They sent me a DN quoting payment date by 24th July 2009 and on the 7th July they sent me another letter saying despite their previous correspondence I have not responded to the DN they recently sent me.

    The letter is titled Legal action pending.

    If I don't contact them my account may be transferred to solicitors!

    Cheek!

    Cupcake


  12. #12
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    Default Re: cupcake68 Vs Egg

    They have terminated my agreement!


  13. #13
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    Default Re: cupcake68 Vs Egg

    Quote Originally Posted by cupcake68 View Post
    They have terminated my agreement!

    Hi cc

    did they write and tell you?

    Katedog.


  14. #14
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    Default Re: cupcake68 Vs Egg

    Hi Katedog

    I cca'd them in March and they failed to send an agreement.

    They sent me a default notice with about a month to pay on and then sent a letter half way through saying that I had chosen to ignore their DN and today they have sent termination
    CC


  15. #15
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    Default Re: cupcake68 Vs Egg

    Sounds to me like you've got them worried
    i would agree with others that you dont need to do anything,
    i would advise that you compalin to everyone you can think of fosicon oft etc.
    my Eggicon thread is upto date if you want a look.

    Katedog


  16. #16
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    Default Re: cupcake68 Vs Egg

    Thanks for that!

    I panicked because their DN was the only one of the twenty or so we have received that gave me enough time!

    I assume they can't enforce it if the account is in disputeicon because they didn't comply with my request?

    I'll have a little read on your thread.

    Thanks for the support and good luck.

    CC


  17. #17
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    Default Re: cupcake68 Vs Egg

    So
    Where do I stand now with this?

    I'm assuming they will pass me on to a debt collectoricon and I will write back saying they should not have passed on while the account is in disputeicon etc.

    But now they have terminated can they de terminate when they realise ? Can they continue harrassing me for the full amount (I know they will whether they can or not).

    I'm just trying to see a bit into the future. I know with others that have sent fault DN's I am pretty much sorted because they can only claim outstanding amount before termination but they have sent a correct DN.

    I haven't found any threads to explain this on to me!

    Thanks

    CC


  18. #18
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    Default Re: cupcake68 Vs Egg

    Any ideas?

    CC


  19. #19
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    Default Re: cupcake68 Vs Egg

    I have received a letter from Moorcroft asking for full payment. If I do not come to an arrangement by 080809 they will be starting legal proceedings.

    So..
    I assume I should be sending the letter stating the account was in dispute and they should not hvae passed the account on to them.

    Are moorcroft part of Eggicon?

    Is there anything else I need to know about them?

    Thanks

    CC


  20. #20
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    Default Re: cupcake68 Vs Egg

    Not sure if it's relevant in this case but Moorcroft letter was dated 010809 and sent second class but states I have to have made repayment arrangements by 080809.

    Cupcake



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