Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 8th May 2009 21:23 #1
    cupcake68 cupcake68 is offline
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    Default ESILE VS Barclaycard (05)

    My barclaycard acc have written to say thanks for your request dated 190409 (correct date) but we cannot find any details for you under acc number xxx (not the acc number I quoted on the letter!!) Should you still require the information requested please provide a valid barclaycard acc number.

    Is this just time wasting tactics? Should I just ignore them? They are either being deliberately difficult or extremely stupid/incompetant!

    many thanks

    Esile

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  2. 8th May 2009 23:54 #2
    slick132 slick132 is offline
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    Default Re: ESILE VS Barclaycard (05)

    Hi Esile,

    This is not usually a tactic used by BC.

    Take their letter at face value and reply confirming your correct a/c no.

    Send your reply with a copy of your original letter and a copy of their reply.

    They may have written you a letter intended for someone else.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.
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  3. 9th May 2009 20:08 #3
    cupcake68 cupcake68 is offline
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    Default Re: ESILE VS Barclaycard (05)

    Cheers Slick!

    Will do!

    Esile

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE