Thread: Amazon - duff goods

Hi All,

My wife bought some GHD hair straighteners through Amazon in November. The actual purchase was from a company called 'Honeybytes'. These things have now packed up.

I spoke with GHD yesterday and they informed me (after giving them a reference attached to the device) that these were 'probably' counterfeit goods. I then spoke to Amazon and they directed me towards the original seller.

Now I can't find anything untoward on the Internet about Honeybytes, so I'll have to wait and see what happens.

Has anyone else had a similar experience? If so, what was the outcome and where do I stand?

Regards to all.

Fred

Bump

There have been many such enquiries and stories, here are a few links to others:

http://www.consumeractiongroup.co.uk...rs-result.html

http://www.consumeractiongroup.co.uk...ighteners.html

http://www.consumeractiongroup.co.uk...ire-while.html

http://www.consumeractiongroup.co.uk...ny-advice.html

I hope there is something in there to help you.

Originally Posted by Conniff

There have been many such enquiries and stories, here are a few links to others:

http://www.consumeractiongroup.co.uk...rs-result.html

http://www.consumeractiongroup.co.uk...ighteners.html

http://www.consumeractiongroup.co.uk...ire-while.html

http://www.consumeractiongroup.co.uk...ny-advice.html

I hope there is something in there to help you.

Cheers Conniff,

I'll go and have a look.

Regards.

Fred

Update:

I made a complaint to Amazon about Honeybytes because I could not get Honeybytes' address to complain to them directly. Amazon took the matter up themselves and today my Wife got an email from them to say that they (Amazon) are refunding the money to her account.

All in all a good result then.

Regards to all.

Fred