Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    badfelafel Novitiate

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    Default Grumble: £38 charge for £2 returned DD to a charity

    Grr @ RBSicon
    £2 direct debiticon to charity
    no money in account

    DD returned
    £38 charge instead applied...!


  2. #2
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    enamae Informative enamae Informative enamae Informative enamae Informative enamae Informative enamae's Avatar

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    Default Re: Grumble: £38 charge for £2 returned DD to a charity

    Try ringing them and asking for a refund. If you don't normally incur charges, they may do this as a goodwill gestureicon.

    enamae


  3. #3
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    Default Re: Grumble: £38 charge for £2 returned DD to a charity

    Quote Originally Posted by badfelafel View Post
    Grr @ RBSicon
    £2 direct debiticon to charity
    no money in account

    DD returned
    £38 charge instead applied...!
    I think this is the main reason why privately, most staff would agree that charges of this nature are outrageous. What type of account do you have with them because if it isn't a basic account they will hit you for a further £28 maintenance charge?


  4. #4
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    andydd Highly informative andydd Highly informative andydd Highly informative andydd Highly informative andydd Highly informative andydd Highly informative

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    Default Re: Grumble: £38 charge for £2 returned DD to a charity

    Quote Originally Posted by badfelafel View Post
    Grr @ RBSicon
    £2 direct debiticon to charity
    no money in account

    DD returned
    £38 charge instead applied...!
    Its for this very reason that i dont set up a charity DD, even if it is for a quid or so 'coz something like this will happen.

    Of course you can put in a claim to get back all your charges (I received £2400 a few years back , in the meantime you could write to the bank AND charity concerened pointing out how outrageous this is and point out to the charity that is for this reason why many people DONT set up a monthly DD donationicon.


  5. #5
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    Default Re: Grumble: £38 charge for £2 returned DD to a charity

    They refused me a refund because I had a charge refunded a few months ago (for something that was not my fault!).

    Recorded delivery letter on way to Borehamwood complaints department...! Will see what happens!


  6. #6
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    Default Re: Grumble: £38 charge for £2 returned DD to a charity

    Quote Originally Posted by badfelafel View Post
    They refused me a refund because I had a charge refunded a few months ago (for something that was not my fault!).

    Recorded delivery letter on way to Borehamwood complaints department...! Will see what happens!
    Mention that the previous refund was BANK ERROR and not a gesture of goodwillicon refund.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE