Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    walleandeva Novitiate

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    Default My cooker went on fire.

    My Grill on my cooker was on fire this morning. My son had accidentally put it on. I called Brighthouse to tell them and they are sending out an engineer. I was just wondering what is going to happen. I've got s funny feeling they won't replace it. I dont have house insurance. Am I right?


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    Emma2286 Novitiate

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    Default Re: My cooker went on fire.

    I am new to the forum and not sure yet how to use it, but could someone please help me. I am a single mother of 2 and i moved into a home on my own with nothing and went to bright house for some household equipment. They were more than happy to help. I recieve £90 per week and out of this i pay brighthouse £50 per week. I am really struggling to keep up with the payments. I recently missed a payment and i ended up with £116-00 with the late payments on top of my weekly payment. I went into the store and they set me up with a new aggreement and put the late charges onto the end of the aggreement. I asked them if they could reduce my payments but they said that they couldnt. I am paying around £3-50 per item for insurance. If possible could anyone help me as i am really struggling. If you can could you please e-mail me on Edit just incase i cannot find this thread again as im new to the site. Thank you


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  3. #3
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    Blondmusic Informative Blondmusic Informative Blondmusic Informative Blondmusic's Avatar

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    Default Re: My cooker went on fire.

    You should have Brighthouse's own Damage Liability Cover which i believe covers accidental damage. I would not tell them what really happened i would tell them that you switched it off and you don't know what happened. Do you have Optional Service Cover? Under the OSC they should repair or replace it. You have to be careful with electric cookers. I have had mine for 2 years after using gas all my life and i sometimes put the wrong hotplate on. Something i am now very careful with.

    Good luck.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE