Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
British Gas - Address for Complaints - Updated Information
We have been contacted today by British Gas, who have provided us with the following address for complaints:
Complaints Management Team
British Gas
PO Box 3054
Eastbourne
BN21 9FD
They have also asked that we pass on the following message:
"Additionally, if one of our customers has followed our complaints process - detailed on https://www.britishgas.co.uk/Help_Advice/ContactUs/: - and is still dissatisfied with the level of service they have received, it would be best to address their complaint to Phil Bentley, Managing Director of British Gas."
Please note that this information replaces any advice that may have been given in members threads, and elsewhere on the Internet.