Thread: Where do I go from here?

Hello,

I am currently in the middle of claiming back all my bank charges from Alliance & Leicester since September 2005, totalling £284 at present, with another £25 due to be taken from my account on 1/8/2006.

Here is how things have gone so far...

8/6/2006 - Sent off preliminary request for repayment
19/6/2006 - Received 'we will get back to you soon' letter
27/6/2006 - Received letter refusing refund
11/7/2006 - Sent off letter before action
20/7/2006 - Received 'we will get back to you soon' letter
26/7/2006 - Received letter offering partial refund of £100 and eight weeks to take the case further

I'm not going to settle for a partial refund but having just checked my account online, they've only refunded me £75! I also have an unauthorised overdraft charge due to be taken from the account on 1/8/2006 - will I be able to add that to my list of charges I'm claiming for? In the latest letter it stated that 'any further charges raised correctly in future will stand'. However, as I was aware of the latest charge before I received this letter, can I still claim for it?

So, the total sum left owing to me now is £209; £234 if the charge due on 1/8/2006 can be claimed for.

All help greatly appreciated!

Originally Posted by carolinepat

So, the total sum left owing to me now is £209; £234 if the charge due on 1/8/2006 can be claimed for.

You can only claim for once you have actually been charged, so you would need to wait until 1st Aug before filing at moneyclaim

Thank you So if I leave it until August 2nd I can then claim back the rest of the original sum plus that £25...better get letter writing again.