Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
" i understand you are complaining about the bank charges that are being applied to your account. We're keen to deal with your concerns as quickly as possible. A customer relations manager will investigate the points you have raised and you will receive a reply shortly, but certainly no later than 4 weeks."
I take it this is an attempted delaying tactic and in no way changes the fact that I gave them 14 days to refund the money (using the letter template from this site)?
Exactly, just stick to your 14 day timeline and contiue with the process.
good luck
Carly
Lloyds TSB credit card-Judgement by default filed 8/06/07
Virgin credit card-£120 claimed Settled in full Business barclaycard-£200 claimed Settled in full Business a/c-£961.31 claimed Settled in full NatWest personal a/c-£3010.28 claimed Settled in full Abbey business a/c-£2390.96 Settled in full
Halifax personal a/c-£497 claimed Settled in full
HSBC credit card-£175.65 claimed Settled in full
Co-op credit card-£150 claimed Settled in full
NatWest business a/c-£250.00 claimed Settled in full
Halifax personal a/c2-£336 claimed Settled in full
Lloyds Business a/c-£1027 claimed Settled in full
After exactly 14 days, BoS reply...
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