Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
my mother tookout a loan with MBNA over five years. she was told categorically that she had to take thier insurance is she wanted the loan. The total cost of the insurance is 1400. I wrote to ask for it back, they have wrote saying she cant have it back becasue they only sold her Life Insurance and not PPI? any thoughts on this? seems very unfair to me. She was clearly forced to take on this insurance which at 1400 was not cheap. any advice greatfully received.
my mother tookout a loan with MBNA over five years. she was told categorically that she had to take thier insurance is she wanted the loan. The total cost of the insurance is 1400. I wrote to ask for it back, they have wrote saying she cant have it back becasue they only sold her Life Insurance and not PPI? any thoughts on this? seems very unfair to me. She was clearly forced to take on this insurance which at 1400 was not cheap. any advice greatfully received.
many thanks
there are lots of reasons for miss-selling,
they will turn down your claim saying life cover cant be miss-sold, meaning if anything happened you could claim.
but there is more issues than just being told, to get the loan you need our insurance.
did they ask your mom if she already had life cover?
did they say this insurance premium was front loaded & you pay interest the whole term of the loan?
did they say you could get cover else where on a pay monthly term?
was the life cover for the hole term of the loan?
the issue for this is they hold back important information, so you take out the cover not knowing any better.
if they have given you there final response complain to the fos, or if it is there first response write back with these issue's.
dont be put off.
my mother tookout a loan with MBNA over five years. she was told categorically that she had to take thier insurance is she wanted the loan. The total cost of the insurance is 1400. I wrote to ask for it back, they have wrote saying she cant have it back becasue they only sold her life insurance and not PPI? any thoughts on this? seems very unfair to me. She was clearly forced to take on this insurance which at 1400 was not cheap. any advice greatfully received.
many thanks
Do you have a copy of the Consumer Creidt Agreement for the loan?
or any other paperwork?
If you go ahead and send one you should ask for the following to be included.
A true copy of the original Consumer Credit Agreement with the terms and conditions applicable to that agreement at the time the loan started.
Copies of all of the statements applicable to the loan.
A copy of the needs and wants/customer duty of care questionnaire (this should be completed at the point of sale to ensure all the relevant questions are asked to ensure the product is appropriate to the consumer.
copies of any other data in whatever format paper, electronic, cd, floppy disk, tape recordings or transcripts of recordings, copies of files on microfiche tape, faxes emails in fact everything.
mbna have 40 days plus 2 for postage times to deliver you everything you ask for. If they fail submit a complaint to the Information Commissioners Office (they have the power to insist the data is given to you) also send a copy to the Office of Fair Trading just for good measure.
Have a look in the stickies there is a mountain of info it just takes a while to go throught it all
Links is what it says more links to a large amount of useful info on PPI and how to go about reclaiming your money back.
long slog ahead perhaps but worth it. My claim against RBS took 12 months but got back over £10k the link for my own story a massive thread is at the bottom of my post in the signature panel.
Good luck
aa
I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner. ------------------------------------------------
Bank charge successes:
Halifax - Full settlement incl interest.
HSBC - Settlement, goodwill no admission of liability about 75% of claim.
RBS - Settlement, goodwill no admission of liability about 70% of claim.
2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
PPI Successes
PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
2 claims settled in full with LV without FOS involvement.
2 claims settled in full with HSBC without FOS involvement
PPI Claims ongoing with:
Cap one Now with the FOS
Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc
Please do not PM me for advice as it may be sometime before I can respond.
Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.
Thank you guys for your responses. I will Sars them, and I have read a lot about PPI and believe it was mis-sold. I just wondered if the rules only actually covered PPI or whether being sold Life Insurance was also covered. Their defence is yes, we charged it and continue to add it to your monthly payment but you cant have it back because it is not PPI and is only life insurance and therefore not covered by the mis-selling rules???? im gauging from your responses that life ins is covered by the same mis-selling rules????
Thank you guys for your responses. I will Sars them, and I have read a lot about PPI and believe it was mis-sold. I just wondered if the rules only actually covered PPI or whether being sold Life Insurance was also covered. Their defence is yes, we charged it and continue to add it to your monthly payment but you cant have it back because it is not PPI and is only life insurance and therefore not covered by the mis-selling rules???? im gauging from your responses that life ins is covered by the same mis-selling rules????
great help thanks
They are probably not classing the life insurance as PPI but the aim of the insurance is to cover the payments for them should they have the need to claim. IMO you should not be paying for expensive life insurance that is unwanted and is of no benefit to you. You can obtain cheaper life insurance and indeed PPI elsewhere other than the creditor.
You could say that it could be seen as PPI because the life insurance is added on to ensure the Payments are protected.
aa
aa
I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner. ------------------------------------------------
Bank charge successes:
Halifax - Full settlement incl interest.
HSBC - Settlement, goodwill no admission of liability about 75% of claim.
RBS - Settlement, goodwill no admission of liability about 70% of claim.
2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
PPI Successes
PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
2 claims settled in full with LV without FOS involvement.
2 claims settled in full with HSBC without FOS involvement
PPI Claims ongoing with:
Cap one Now with the FOS
Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.
LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc
Please do not PM me for advice as it may be sometime before I can respond.
Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.