Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Thumbs down universal(components) ltd problem (beware)

    in march 09 i bought a used turbo for my vauxhall movano
    unfortunately i did not use it and under their 39 days warrenty i returned the item unused and ib good condition
    i rang the company after 3-4 days asking if it had been returned, and after checking they said that it was, so i asked them for my reimbursment
    they said it would be done within three to five days
    one month later i am still waiting for reimbursment
    the manager emailed today politely asking for the proof of postage then he would write a cheque immediately
    i did this and when the email showed i had not sent it registered
    he completly denied all knowladge that it had arrived
    even tjhough during previous phone callsicon they had stated it had been put back into stock
    these people are rip off merchents
    if you are requiring any spare parts for your vehicle
    DO NOT USE UNIVERSAL COMPONENTS OF CANTERBURY
    IF YOU HAVE HAD A SIMILAR EXPIERIENCE PM ME as i want to show them that they are r.o. merchents



  2. #2
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    Default Re: universal(components) ltd problem (beware)

    One of the reasons that I always advocate the use of the written word and not telephones.

    Trading Standards wants your help

    Dubious website businesses
    Conterfeit alcohol and cigarettes
    Illegal sales of alcohol, tobacco, knives & fireworks to children
    Cowboy builders or tradesmen
    Car clockers
    Counterfeiters
    Aggressive selling

    http://www.ripofftipoff.net/

    Never phone or accept phonecalls from debt collection companies.

    If you don't believe you can win, there is no point in getting out of bed.
    _________________________ ________________
    _________________________ ___________________


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  3. #3
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    Default Re: universal(components) ltd problem (beware)

    dont o know it
    i have to trusting a nature
    is there anything i could do


  4. #4
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    Default Re: universal(components) ltd problem (beware)

    Nothing that will definately get your refund. You could write and give him 14 days in which to refund you or tell him you will take him to court without further notice.

    If it is more a case of being ripped off and not desperate for the money back, the summons will cost you around £35 which you will claim back should you win.

    The theat alone may do the trick.

    Did you get the names of those that confirmed that they had received it?

    Could it have been paid by Credit Card by any chance??

    Trading Standards wants your help

    Dubious website businesses
    Conterfeit alcohol and cigarettes
    Illegal sales of alcohol, tobacco, knives & fireworks to children
    Cowboy builders or tradesmen
    Car clockers
    Counterfeiters
    Aggressive selling

    http://www.ripofftipoff.net/

    Never phone or accept phonecalls from debt collection companies.

    If you don't believe you can win, there is no point in getting out of bed.
    _________________________ ________________
    _________________________ ___________________


    The Consumer Action Group needs help to cover its expenses.
    You could help by making a money contribution to-
    to http://www.consumeractiongroup.c o.uk/paypal.php?go=donate

  5. #5
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    Default Re: universal(components) ltd problem (beware)

    was paid by debit card and no, no name was given


  6. #6
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    Default Re: universal(components) ltd problem (beware)

    and is there a legal letter on the cags site i could use


  7. #7
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    Default Re: universal(components) ltd problem (beware)

    Do you have the website url as there are a couple of named companies pop up in a search?

    Trading Standards wants your help

    Dubious website businesses
    Conterfeit alcohol and cigarettes
    Illegal sales of alcohol, tobacco, knives & fireworks to children
    Cowboy builders or tradesmen
    Car clockers
    Counterfeiters
    Aggressive selling

    http://www.ripofftipoff.net/

    Never phone or accept phonecalls from debt collection companies.

    If you don't believe you can win, there is no point in getting out of bed.
    _________________________ ________________
    _________________________ ___________________


    The Consumer Action Group needs help to cover its expenses.
    You could help by making a money contribution to-
    to http://www.consumeractiongroup.c o.uk/paypal.php?go=donate

  8. #8
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    Default Re: universal(components) ltd problem (beware)

    i paid via visa how do i do this chargeback
    i did it on visa debit is that ok


  9. #9
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    Default Re: universal(components) ltd problem (beware)

    and looked through the parts gateway and they told me that this company has the item i want so parts gateway is the middleman


  10. #10
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    Default Re: universal(components) ltd problem (beware)

    Did you return the turbo insured as you could claim from the post office or whichever service you used?


  11. #11
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    Default Re: universal(components) ltd problem (beware)

    i certainly could claim from the post office
    but the firm told me that the item had been returned
    so if i claim on the post office the company gets away with not paying me my refund
    they keep the money
    i claim against post office
    isnt that fraud
    as it is the company that owes me, so they should pay and not the post office
    what i need is a legal letter to send to company


  12. #12
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    Default Re: universal(components) ltd problem (beware)

    bump


  13. #13
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    Default Re: universal(components) ltd problem (beware)

    Best thing is to get everything in writing and then see what the firm say as they're giving you two opposing events - either they did recieve it (in which case you sue them) or they didn't recieve it (in which case you claim compensation).


  14. #14
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    Default Re: universal(components) ltd problem (beware)

    I have asked my bank this morning to do a visa debit chargeback and they are only to willing to do this
    have to wait 14 days and they send a disclaimer then they deduct the money from their account



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE