Ways around non compliance with subject access request

**melaniebree** · 28th July 2006 11:24

i wrote to Natwest icon

requesting copy statements on 1 june 2006. to date, i have not received anything from them although they have happily banked my £10 cheque.

i reported them to the information commissioner although it seems from threads on the site that they are a little slow at dealing with things.

from the legal knowledge i have built up at work i am aware that when we require information / documents and we don't receive them we issue what is called an "Application for Pre-Action Disclosure". However i am not sure if this can be done in the civil claims that everyone is pursuing.

i decided to prepare an Application and a Part 7 Claim Form for non-compliance and send them to the court asking them which is the correct course of action.

the court have called me today and are putting the paperwork before a judge who will decide the correct course of action and let me know.

if the Application is approved, i will post a copy of the wording on the site for everyone. the fee is £65 but this would be recoverable. Ill keep you updated!

Similar Threads:

**hagenuk** · 28th July 2006 11:32

Very interesting, having read about this I think it would be a useful tool against certain banks.

Excellent, well done!

NATTIE · 28th July 2006 20:07

melaniebree- have you rung up the bank to enquire where the copy statements are? There are 2 answers to this, 1) they were detroyed because they didn't know where to send them, and 2) I don't know. On 1) it was ordered incorrectly and on 2) ??????

**melaniebree** · 31st July 2006 09:57

i did phone them but it was impossible to get through to someone who could help me as they have never contacted me with a reference. my account with them was closed in february and so i don't have access to the general customer service department anymore.

i have faxed them various times and every letter has my address on so i don't believe that they didn't know where to send the statements. Also, the faxes are sent from my work so they could call the office number to get hold of me if they really wanted to.

i have also provided them with my mobile telephone number. i can't see what the problem could be.

Thread: Ways around non compliance with subject access request

Thread Tools

Search Thread

Ways around non compliance with subject access request

Re: Ways around non compliance with subject access request

Re: Ways around non compliance with subject access request

Re: Ways around non compliance with subject access request