Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Recieved this via email (despite being in dispute and Egg defaulting me)...
Dear Mr Toxic Debt
We're making some important changes to your Egg Card Agreement. You'll see below a summary of the changes to your Agreement and the dates they became effective. It's important you understand what the changes below mean to you, so please read the following information carefully.
A summary of the changes effective from 28 May 2009
Condition 2 – this Condition is simplified but its meaning and effect is unchanged. Your interest rates are as previously notified.
Condition 4.1 – this Condition is simplified but its meaning and effect is unchanged. Your interest rates are as previously notified.
Condition 4.2 and a new Condition 4.5 – we have reworded Condition 4.2 for clarity and have moved the section which refers to varying interest rates to a new Condition 4.5.
New Condition 5.3 – this Condition refers to other information about how payments are applied if you fall into arrears. The previous Condition 5.3 has been renumbered to Condition 5.4.
Condition 7.2 – the minimum fee for each Cash Advance made from an ATM is increasing from £3.00 to £5.00. The minimum fee for each Non-ATM Cash Advance Transaction is remaining the same at £3.00. Also this Condition is amended to explain how the minimum finance charge is shown on your statement and to explain which interest rates apply to Charges. This Condition is also amended to show that Existing Egg customers and anyone permanently employed by Egg Banking plc will now be charged a handling fee for each Cash Advance and Non-ATM Cash Advance.
Condition 8.1 – the definitions of "Agreement", "Credit Limit", "Gambling Transaction", "Purchase" are clarified, and the definition of "Existing Egg Customer" is changed to remove the reference to anyone permanently employed by Egg Banking plc.
Condition 9 – additional sections have been added into Condition 9. This has affected the numbering of the existing sections in this Condition.
Condition 9.1 – this Condition is amended to give you more information about Card renewals, authorisation of Transactions and the use of your Account.
Condition 9.2 – this Condition explains how you authorise Transactions.
Condition 9.3 – this Condition now contains information about the circumstances when we may decline Transactions.
Condition 9.4 – this Condition is amended to give you more information about currency conversion.
Condition 9.5 – this Condition has been moved from 9.3 and amended to make it clear that requests under this Condition are subject to our approval and that balance transfers may not pay off sums owed to Group companies.
Condition 9.6, 9.7 and 9.8 – these Conditions have been renumbered but are unchanged except for the inclusion of a reference to the minimum credit limit in 9.8.
Condition 10.1 – this is a new Condition making it clear that you must maintain an active direct debit to make your repayments as failure to do so will mean that we may withdraw the credit facility on your account.
Condition 10.2, 10.3 and 10.4 – these Conditions have been renumbered but the meaning and effect is unchanged.
New Condition 10.5 – this is a new Condition that explains what happens if your Fixed payment is more, or less than the minimum payment required under Condition 2. The previous Condition 10.5 which allowed us to allocate payments from you to the product with the highest rate is deleted.
Condition 10.6 – this Condition is unchanged but has been renumbered.
Condition 10.7 – this Condition has been renumbered and amended to give further detail on payment allocation.
New Condition 10.8 – this is a new Condition which explains when we will ask you to pay overdue minimum payments.
Condition 11 – the title of this Condition is changed so that it only refers to Cash Back.
New Condition 12 – this was previously Condition 11.4. It explains that we may offer a Special Promotion from time to time but is otherwise unchanged. Also additional wording has been added into this Condition to explain that you will not qualify for a Special Promotion if you are in breach of the terms of this Agreement.
Conditions 12 to 23 – the numbering of the existing Conditions 12 to 23 has been renumbered to Conditions 13 to 24.
Condition 13.1 and 13.2 – the security provisions in Condition 13 have been reworded and clarified.
Condition 13.4 – this explains that you will be liable for all losses if you act fraudulently.
Condition 15.1 – this Condition is amended to give you more information about your statement.
Condition 16 – this Condition is clarified but its meaning and effect is unchanged.
Condition 18 – Condition 18 is amended to introduce new customer rights if we increase interest rates. You can choose to cancel the use of your Card and keep your existing rate if you tell us you wish to do so before the change takes effect. We will also give an increased notice period for disadvantageous changes that apply to your existing balance.
Condition 18.7 – this Condition is amended to explain that we may suspend the use of your Card if you do not keep your contact details up to date.
Condition 19 – this Condition is amended to explain more about limiting use of the account.
Condition 20.3 – this is amended to explain how we may deal with overdue sums in certain circumstances.
Condition 20.4 – this Condition is changed to explain our right to set off credit balances on other Accounts you hold with us against overdue sums on your Egg Card Account.
Condition 21.5 – this Condition is amended to clarify your obligations and our rights on termination of your Agreement.
Condition 22.1 – this is amended to clarify the meaning of "Personal Information".
Condition 22.2 and 22.3 – this is amended to further explain how your Personal Information will be used. This will not affect or change any Personal Information sharing preferences that you have already agreed with us.
Condition 22.4 to 22.10 – Condition 22.4 is amended to explain what will happen if multiple searches are made. The remainder of 22.4 is outlined in Conditions 22.5 to 22.9. 22.7 now contains further information about how credit reference agencies use information and the remainder of Condition 22 is renumbered because of this.
Condition 23 – the wording of this Condition is clarified and Condition 23.2 gives additional information about the availability of the card.
Condition 24.1 – this Condition is clarified but its meaning and effect is unchanged.
Except where specified in this email, your Agreement remains unchanged. To view the new and amended Conditions, please visit our website.
If you have any questions about these changes, please call us on 08451 233 233. Alternatively, you can send us a secure message by logging in to 'your accounts' via www.egg.com
Yours sincerely
Mark Powys
Head of Card Product Management
Egg Banking plc
Mass changes to Egg T&C's on 1st May
defaulting me)...
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