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Hello, just finishing off my letter to Egg and need some help.
I asked for a copy of my CCA on 4th March and on 4th April they sent back an unsigned copy with a letter that stated they did not have a signed copy available on their systems.
I am sending them now the letter that says the account is now officially in dispute and they cannot enforce the debt until they send the signed CCA. However, as their letter actually says it is not available on their systems should I amend the letter I am sending them to say " in view of their reply advising they do not have a signed CCA that I trust they will now bring the balance of the account to zero"......or has anyone got a better way to put this?
I would just point out that in the absence of them being able to fully comply with your request,that you now consider this to be an unenforceable agreement,and any attempts to recover payments against this account can only be done by seeking an order from the Courts.
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I would just point out that in the absence of them being able to fully comply with your request,that you now consider this to be an unenforceable agreement,and any attempts to recover payments against this account can only be done by seeking an order from the Courts.
The OP should also add that without their signed agreement (as in permission, not the agreement document) they may not process harmful information to the CRAs. 8)
CCA - Dispute letter
and need some help.
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Originally Posted by MARTIN3030
