Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default VT v Nat West Bank / * * SETTLED IN FULL * *

    My son is claiming back £320 of charges from 2000 and 2001. We read through the forum and started with the first letter only 10 days ago. Has anybody else noticed that Natwesticon seem to be on speed? Look at these dates:

    First letter to branch, request for repayment of charges 17 July
    Reply from CS, saying s*d off 21 July
    Second letter to 135 Bishopsgate, lbaicon 23 July
    Reply from Stuart Higley, saying p*ss off 25 July
    MCOL request filed 27 July

    Actually, Stuart Higley's name was on the bottom of the letter, but it's pp'd by somebody else, possibly NJ the typist according to the reference? I wonder if Stuart is on holidayicon or perhaps sick leave? Stress? Overwork?

    Thanks very much to everybody who has posted, especially those who have created the spreadsheets and templates. We'd never have got this far without you all!

    Similar Threads:

  2. #2
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    Default Re: VT v Nat West Bank

    Received a Notice of Issue from Northampton CC today. The claim will be deemed to be served on 2nd August, and the defendant has until 16th August to reply.

    I suppose Cobbett's will file an acknowledgement of service which will give them until 30th August. Then I've got CPR18 to look forward to, and perhaps a 50% offer. It's all so predictable, isn't it? I wonder if they read this forum so they know that we know they know?

    Roll on September ......


  3. #3
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    Default Re: VT v Nat West Bank

    i think they do know that we know. they properly just taking their time, so that the money can be left invested on stock market or some kinds for couple of more weeks before refunding their customers.
    btw, thx again for letting me know that Higley's letter. i thought it was because i didn't send DPA letter nor lbaicon nor the spreadsheet.


  4. #4
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    Default Re: VT v Nat West Bank

    Update, NW have filed a defence today so they seem to have stopped hanging about to the last minute.

    First letter to branch, request for repayment of charges 17 July
    Reply from NW customer services, saying 'no way' 21 July
    lbaicon to 135 Bishopsgate, 23 July
    Reply from Stuart Higley, saying 'hell will freeze over first' 25 July
    MCOL request filed 27 July
    Defence filed 2rd August

    There doesn't seem to be any mention of acknowledgement of service, so does this mean they only have 14 days instead of 28? MCOL help pages say 'The defendant should complete and submit his defence within 14 days of the date of service of the claim, unless an acknowledgement of service was filed, in which case he should respond within 28 days from the date of service.'

    Where would I find out if an acknowledgement of service was made?


  5. #5
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    Default Re: VT v Nat West Bank

    Update:

    First letter to branch, requesting repayment of charges 17 July
    Reply from NW customer services, saying 'no way' 21 July
    lbaicon to 135 Bishopsgate, 23 July
    Reply from Stuart Higley, saying 'hell will freeze over first' 25 July
    MCOL request filed 27 July
    Natwesticon defence filed 1st August
    (15 days from first letter to filing of NatWest defence).

    Interestingly, the signatureicon on the Acknowledgement of Service form was A. Rogers, whose mail address as the defendant's solicitor is alex. rogers @rbs co uk

    Does this mean that NatWest aren't bothering with Cobbett's any more and are doing things themselves? Perhaps that explains why my case has been going through so quickly - nobody is bothering to play Cobbett's games.

    Is anybody else moving this quickly, or are things being delayed as long as possible?


  6. #6
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    Default Re: VT v Nat West Bank

    Well as you know mine is going through at EXACTLY the same time as you so hopefully we may get an offer soon.
    There is so much info that flies around these forums I'm not sure what we are aexpecting to get next. Is it the defence we are witing for now?? an aqicon from the court.. It is very confusing isnt it


  7. #7
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    Default Re: VT v Nat West Bank

    Just a quick one.
    Have just read a thread by Ms Norverrob, if you havent already had a look. The claim was to be deemed served on 6th and has received a cheque for the full amount today??
    Maybe Natwesticon are trying to clear these claims quickly now. hhhmmmm...


  8. #8
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    Default Re: VT v Nat West Bank

    Today, Friday 4th, I've received a registered letter. My lips are sealed, I can say no more, but I'm VERY, VERY, VERY happy. No need to update anybody any more, I'll write to the Court to cancel my claim.

    donationicon to this site soon ........ but first I'm off out tonight for a slap-up dinner as a 'thank you' from my son.


  9. #9
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    Default Re: VT v Nat West Bank

    very pleased for you VT, I still dont know where I stand, put claim in at court last friday 31/7 but havent heard a thing, dont know when papers being served, hope to hear something in tomorrows post

    CHRIS WATKINS

  10. #10
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    Default Re: VT v Nat West Bank

    As I have already said in a PM, VT CONGRATULATIONS!!!!! to you and your son and thanks for your suuport over the past few days!



  11. #11
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    Default Re: VT v Nat West Bank

    Chris and Michelle - thanks for the congrats. I'll stick around to make sure you both get as good a result as I have .... it's only a matter of time. Perhaps even quick enough to be Michelle's holidayicon spends?


  12. #12
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    Default Re: VT v Nat West Bank

    Quote Originally Posted by littlemichelle
    Just a quick one.
    Have just read a thread by Ms Norverrob, if you havent already had a look. The claim was to be deemed served on 6th and has received a cheque for the full amount today??
    Maybe Natwesticon are trying to clear these claims quickly now. hhhmmmm...
    I've checked back through some posts and MsNorverrob's claim was for round about the same amount as yours (range £750 to £1000), so perhaps you will be lucky too.

    Another couple of days and perhaps we will be able to draw some conclusions from this week's NatWest responses.


  13. #13
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    Congratulations

    can we please ask you to take a minute to fill in out survey and also consider making a donationicon to the site so we can continue to help others reclaim their charges to




    When you want to fool the world, tell the truth.

    Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any
    doubts.

  14. #14
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    Congrats... It gives me hope with my claim.... claim issued 3/8, served 8/8..mine is for almost £4,000 though so they may wish to fight it out a bit longer! Cheers for the positive feedback!!! x


  15. #15
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    Congratulations, great to see a sucuess story for all of us who are still going. It'll be interesting to see whether Natwesticon have finally decided to stop throwing money down the drain with Cobbitts.


  16. #16
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    Talking Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    Congratulations

    It makes you wonder why these banks havent revised their stupid charges with so many people claiming all their money back, maybe they are still making so much out of us they are still making a massive profit.......

    SPREAD THE WORD!!!!!

    LETS BRING THESE GUYS DOWN






  17. #17
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    Nope, they're still spening money on Cobbetts! My acknowledgement arrived today with their name on the document highlighting their intention to defend ALL of the claim..... we'll see about that!!! *rolls sleeves up*


  18. #18
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    HI punterstuff - how have you got on? I too am claiming over £3000 from Nat West. Filed claim 30/08/06 deemed served 04/09/06. They have acknowledged claim but I have heard nothing for about 14 days


  19. #19
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    Hi there! At the moment I'm in the very last stages. We've both sent in allocation questionnaires. I've paid extra money out to court and I've sent Natwesticon a list of charges and dates. Its a waiting game... does anyone know what happens now? I've been reading I should be offered half(ish) soon?? I will update this soon with dates and actions.....


  20. #20
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    Default Re: VT v Nat West Bank / * * SETTLED IN FULL * *

    CONGRATULATIONS


    CARMEN
    PLEASE TIP MY SCALES IF MY ADVICE HAS BEEN HELPFUL
    **WON**
    NATIONWIDE
    CHARGES REFUNDED - 21ST SEPT

    Halifax £2991.04
    s.10 letter sent 8th August
    Letter to Legal Dept sent 8th August
    Reply to s.10 letter 1st September
    Prelim letter posted 5th September
    Prelim deadline 20th September
    LBA Letter 21st Sept
    N1 Form submitted 10th October

    http://www.consumeractiongroup.co.uk...-me-solve.html

    Letter sent to Legal Dept - Joint Account (Removal Of Default)


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