Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Beachy's OH just received letter from Egg stating that they have been unsuccessful in trying to telephone OH to discuss account (in agreed payment plan with them & it's up to date), if OH won't speak to them ON THE PHONE they will seriously consider taking legal action.
Didn't think WE HAD TO speak to these people, True Call installed but their number hasn't been Zapped (yet) & they don't leave any message, they were told last year that we will not discuss financial matters over the phone and everything to be done in writing.
Is there a LEGAL right for them to DEMAND OH rings them?
Just file it with the rest (not the dustbin lol). Have you disputed the existence of a valid cca or are you just going for charges. Until you dispute one way or another Egg do tend to be rather tenacious with the phone.
Perhaps you should expand on your situation and them keep the thread up to date, that way you will get ongoing advice.
Beachy's OH v Egg Card
stating that they have been unsuccessful in trying to telephone OH to discuss account (in agreed payment plan with them & it's up to date), if OH won't speak to them ON THE PHONE they will seriously consider taking legal action.
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