Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I had a call today from an outfit calling themselves SPC. Receiving calls from debt collectors is unfortunately not an uncommon experience for me at present, so not surprising in itself.
However, they claimed they had written to me on 'a very urgent matter' but I've never heard of them before.
They asked me the usual stuff - can you confirm your address and date of birth etc. Naturally, I had no intention of providing any of that.
I asked who they were representing - "We can't say - Data Protection"
So who are you, what does SPC stand for? "Can't say - Data Protection"
I phoned them back in the hope of getting a sensible answer. What does SPC stand for - "I can't say"
What's your line of business - "Personal business matters"
Anyone know of them? A quick search of the forum didn't reveal anything. The number they called from is 0845 839 6245 but a Google search on that (even using different formats) revealed nothing either.
I still find it incredible that despite all the warnings about identity theft, these morons expect you to provide personal details without even saying why they are calling or who you represent.
I wouldn't worry about it. If it's important, they'll write to you.
As a general rule I would never respond to security questions from anyone who has called me. If someone calls me that I have a business relationship with and I am happy to speak to them, then I call them back at a publicly available number and then go through security. It's a good way of reducing the risk of identity theft.
As for debt collectors, there is rarely a good reason for speaking to them on the phone. Always tell them to write to you. Whilst they may be monkeys on the other end of the phone they are monkeys who are trained to intimidate you. It's much easier and safer to deal with them in writing.
According to their website Stirling Park adheres to a strict code of professional conduct and operates professionally and expeditiously across Scotland, the United Kingdom and Europe. As Messengers-at-Arms and Sheriff Officers we operate to the highest ethical and professional standards.
Yeah, right!
Only Scottish connection is RBS/Mint, so could be for them.
SPC - anyone heard of them?
is unfortunately not an uncommon experience for me at present, so not surprising in itself.
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