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Hi all, just after some advice on changing Broadband providers. My folks are currently with Virgin Media and I have been tasked with looking at alternatives. We also use Virgin for our telephone, and I've noticed that the majority of other BB suppliers require you to have a BT line. We do have one, but we don't know if it's still connected to the exchange and my dad's sweating at the £120 re-connection fee if it's not so, I'm wondering if it's possible to convert the Virgin phone line to a BT one and if so would it incur the same cost as re-connecting a disused BT line?
You definately need that BT line connecting if you want any other service other than Virgin Media. Before moving to ADSL you need to consider a few things first, such as how far to you live away from the main BT exchange as this has an effect on what service you eventually get. Ring BT and ask them what their estimate of what speed you would get and reliability from a line provided by them ask them if they know your total line length then pop back here and let us know.
As long as you have a BT line your don't have your broadband provided by them as they can be quite expensive for the service they provide, as long as you live within 1km of the exchange there are better deals out there from the likes of BE & o2 although they are the same company in effect they appear to be the better ADSL providers. I have O2 broadband and thought I was the only one who got exceptional service from them, but there is a thread on here from other users saying how good the service is. And before anyone asks, nope I don't work for O2. I work for Virgin Media
you should get an excellent connection via ADSL2 with a pretty decent speed. I'm not sure if BT provide ADSL2 equipment to their subscribers as their max speed is still capped at 8 meg, but i know if you live within the area of an ADSL2 exchange other providers such as the ones I mentioned above can give upto 24 meg as long as the line length doesn't exceed 1km of the exchange, otherwise speed begins to drop off quite quickly as the line length increase.
Looking into chaning Broadband providers
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