Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
+ Reply to Thread
Results 1 to 2 of 2
  1. 16th April 2009 12:03 #1
    PurpleBroom PurpleBroom is offline
    Basic Account Holder
    Help the CAG!!
    Download our toolbar         PurpleBroom Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2009
    Posts
    1

    Default Can a Garage charge me for incompetent work?

    Can a Garage charge me for incompetent work?

    Hi
    My wifes car developed an engine management fault and she took it to a garage that we have been using for years. They had it a couple of weeks before admitting they didn`t know what was up and sent it to a specialist to have the head pressure tested.

    Long story short, when the engine came back to the garage, they hadn`t put it back together properly and the engine got destroyed as a result. Now the garage and specialists have agreed between them to pay for the replacement engine by a main dealer so thats all fine, however, the original garage is now asking for payment for the work they did before they blew the engine up!!!

    I know there is a clause under Sale of Services and Goods act which covers competent and timeley repairs, but where do i stand legally in regards to refusing to pay this bill. Bearing in mind that all the work they did was negated by the fact that a new engine wass required!!

    Any advice much appreciated!

    PurpleBroom

    Reply With Quote Reply With Quote
  2. 16th April 2009 12:20 #2
    BankFodder BankFodder is offline
    Site Team The Consumer Action Group BankFodder has disabled reputation BankFodder's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2006
    I am in
    Please consider making a donation if we have helped you. Thanks
    Posts
    14,872
    Blog Entries
    11

    Default Re: Can a Garage charge me for incompetent work?

    No they can't unless they can show that they caused some improvement in the situation.

    I suggest that you write them a careful letter setting out exactly what has happened and what your position is.
    If they are an official garage for the make then you shojld also send a letter to the customer relations of the car company.

    You should inform the garage that the sum they are seeking is in dispute and that you are happy to discuss it in court

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Browsealoud Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE