Thread: Apex

Have sent a CCA request to APEX and have had the following reply with the PO returned.

Further to our letter dated xx/xx/xxxx, the contents have been noted.

Apex Credit Management are not the data holding branch and are therefore not obliged to supply the data you have requested, this information should be requested from our clients. As a gesture of goodwill I have contacted our clients to obtain documentation, however our clients are unable to supply the data in the time-frame remaining. I have today closed your account with ourselves and returned your file back to OC.

Please contact our client directly for a copy of your credit agreement.




I am a bit confused as the letter says they have contacted the OC for the documentation and then it says that I need to contact the OC directly for a copy.

What should I do now? I have not received any response from the OC and the letter to APEX was sent over 14 days ago.

Do I send a dispute letter or should I start again and send the CCA request letter to the OC.

Thanks

Purplehaze

I requested the CCA as we were previously paying the OC for a loan and CC through a dmp with CCCS.

My partner and I decided to go it alone and phoned OC who put us in contact with Apex and was told that the amount owing was for both the loan and CC.

However Lowell started chasing payment for monies owed to the OC as well. (another thread started) Have sent CCA request to them as well as was confused to who we should be paying. To date I have received no reply.

Need some help. Apex have closed the account and refer it back to original creditor.

Have still not seen a reply from OC.

Should I send a CCA letter or in dispute letter to original creditor.

Or do I do nothing and see what happens.

Regards

purple

Thanks DP

Have cancelled the direct debit and hopefully won't be paying any money to Apex again.

We did however ask them to prove it when we first started dealing with them, but we never did it in writing til now.

Hopefully that is one DCA off our backs until the next one.

But now I know what to do, I will writing a CCA letter to all the DCA's that try to collect this debt.

purple

Sorry its DX

Just had a thought can we claim back the money we have paid them or is it a case of learn from your mistakes and write it off.

purple

Best not to contact the OC unless they contact you.

Hi looking for a bit more advice on this one.

I never sent a CCA request to the OC in regards to this loan and I still have never received any CCA.

However on checking my credit report I have noticed that they have placed a default in 2006, 2 years after stopping paying them.

In the mean time they have no correspondence asking for repayment. What should we do as I would like to get the default cleared as I think it was unfair that they defaulted 2 years later without notifying me of the default.