Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Angry Barclaycard taking money from bank account

    Hi
    I wonder if anyone could advise me.

    I requested my CCA from Barclaycard in December 2008, I received an unenforceable application form, after the second letter all went quiet, because they had been taking payments from my Barclaysicon current account all the time, the latest was taken a few weeks ago.

    Just to be clear, I have never given them permission to take funds from my current account in any form or fashion, no direct debiticon, nothing.

    I spoke to my branch on the phone and they stated that this was completely legal as they are all part of the Barclays group and I (allegedly) owed them money.

    Surely this is not legal? they don't have an enforceable CCA so they can just help themselves?


  2. #2
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    Default Re: Barclaycard taking money from bank account

    Quote Originally Posted by stleonards View Post
    Hi
    I wonder if anyone could advise me.

    I requested my CCA from Barclaycard in December 2008, I received an unenforceable application form, after the second letter all went quiet, because they had been taking payments from my Barclaysicon current account all the time, the latest was taken a few weeks ago.

    Just to be clear, I have never given them permission to take funds from my current account in any form or fashion, no direct debiticon, nothing.

    I spoke to my branch on the phone and they stated that this was completely legal as they are all part of the Barclays group and I (allegedly) owed them money.

    Surely this is not legal? they don't have an enforceable CCA so they can just help themselves?
    Unfortunately its perfectly legal, its whats called the "right of offset" the banks have permission implied for taking any monies you hold with them in current accounts or savings to offset a debt.

    Tis one of the reasons a parachute accounticon is recommended if you hold a CC with a bank you have a current account and wages paid in.

    I would suggest you set up another account asap and have your dd's and wages transferred to that one if you are still not going to pay the barclaycard. Also make sure you dont hold a credit card with the bank or its parent group prior to opening the new account.

    S.

    Are You as Anonymous on CAG as You Think You Are? *Link*

    The CAG is a free help site,should you be offered help that requires payment,please report it to site team.

    Deal with your debts:
    STEP ONE - Dont Panic! | STEP TWO - Priority & Non Priority Debts | STEP THREE - Personal Budget Sheet | STEP FOUR - A SAFE bank Account | STEP FIVE - Dealing with Priority Debts | STEP SIX - Non-priority Debts | STEP SEVEN - Non-Priority Debt-Repayment Opt1 | STEP EIGHT - Non-Priority Debt-Repayment Opt2 | STEP NINE - Perils of Consolidation | STEP TEN - RE-Evaluate Frequently

    ***** SERIOUSLY IN DEBT, DONT KNOW WHAT TO DO, TRY NationalDebtLine's MoneySteps *****


    IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.

  3. #3
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    Default Re: Barclaycard taking money from bank account

    Thank you for the reply, sorry it has taken me so long to thank you but I am a bit new to computers and couldn't find this post again till now I have now managed to get another account and transferred the DD's etc. Once again thanks.


  4. #4
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    Default Re: Barclaycard taking money from bank account

    Quote Originally Posted by stleonards View Post
    Thank you for the reply, sorry it has taken me so long to thank you but I am a bit new to computers and couldn't find this post again till now I have now managed to get another account and transferred the DD's etc. Once again thanks.
    nay problem, well done.

    S.

    Are You as Anonymous on CAG as You Think You Are? *Link*

    The CAG is a free help site,should you be offered help that requires payment,please report it to site team.

    Deal with your debts:
    STEP ONE - Dont Panic! | STEP TWO - Priority & Non Priority Debts | STEP THREE - Personal Budget Sheet | STEP FOUR - A SAFE bank Account | STEP FIVE - Dealing with Priority Debts | STEP SIX - Non-priority Debts | STEP SEVEN - Non-Priority Debt-Repayment Opt1 | STEP EIGHT - Non-Priority Debt-Repayment Opt2 | STEP NINE - Perils of Consolidation | STEP TEN - RE-Evaluate Frequently

    ***** SERIOUSLY IN DEBT, DONT KNOW WHAT TO DO, TRY NationalDebtLine's MoneySteps *****


    IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.

  5. #5
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    Default Re: Barclaycard taking money from bank account

    Dont know whether this little snippet I discovered on another thread is of any use

    http://www.consumeractiongroup.co.uk...t-2407972.html


    Originally Posted by Desperate Daniella
    It would be very difficult for me to open a parachute account for various reasons, and they have done this three times to me so far this year. I have always complained immediately to the fos and got it refunded on the same day. It's an absolute hassle, but they had to back down.

    The FOS is quite emphatic that they can only offset against "disposable" income, and this means that you must be allowed to pay the mortgage and any other secured loans, the council tax, utility bills, TV licence and so on. Barclaycard's argument is my funds appear to be disposable income because there are no direct debits or standing orders they can count. I cancelled all the dds and sos because obviously if I have no money in the account Barclaysicon will return these payments and then charge me for the privilege of doing so.

    The FOS are completely clear on the fact that I am under no obligation to make payments by so or dd just to make things easier for barclaycard to assess my "disposable" income, and that is why they have had to back down every time.

    I'm mentioning this just in case, like me, it would be very difficult to have a parachute account.

    DD


    1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE
    2: Take back control of your finances - Debt Diaries
    3: Feel Bullied by Creditors or Debt Collectors? Read Here
    4: Staying Calm About Debt Read Here
    5: Forum rules - These have been updated - Please Read
    BCOBS

    When the Liberals and Conservatives were in opposition, they both agreed that banks should pay back high bank charges to customers. Nothing seems to have happened since they came into power as a coalition. PPI Insurance has been sorted. Now they should turn their attention to bank charges and help customers get exorbitant charges refunded.


    Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

    PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE

  6. #6
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    Default Re: Barclaycard taking money from bank account

    Thank you CB I have just got the complaints form from our complaints procedure and how to complain


  7. #7
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    Default Re: Barclaycard taking money from bank account



    1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE
    2: Take back control of your finances - Debt Diaries
    3: Feel Bullied by Creditors or Debt Collectors? Read Here
    4: Staying Calm About Debt Read Here
    5: Forum rules - These have been updated - Please Read
    BCOBS

    When the Liberals and Conservatives were in opposition, they both agreed that banks should pay back high bank charges to customers. Nothing seems to have happened since they came into power as a coalition. PPI Insurance has been sorted. Now they should turn their attention to bank charges and help customers get exorbitant charges refunded.


    Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

    PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE

  8. #8
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    Default Re: Barclaycard taking money from bank account

    Just to let anyone else with this problem know, get the complaints form and ring these people up, I did today, they are so helpful, they guided me through the form and explained exactly what I should write in simple terms. They actually appear to be on our side, or at least impartial with good advice.


  9. #9
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    Default Re: Barclaycard taking money from bank account



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