Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    mrwheeler Novitiate

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    Default Barclaycard Phone Calls - Any Advise

    Hi folks, any thoughts on the pattern of these Barclaycard calls.

    I am approx 3 weeks after not paying monthly statement, still waiting for a copy of my original signed agreement they have thus far sent an up to date copy agreement which could be relevant to anyone and the up to date terms and conditionsicon only.

    Had an absolute barrage of calls over a period of 5 days, none of which I answered (just let them all be caught by house ansaphone) then had an urgent message left to phone someone by set time time and then calls have stopped totally for the last 4 days.

    Any thoughts or experience would be really helpful to know what to expect next.


  2. #2
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    pinky1977 Novitiate

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    Default Re: Barclaycard Phone Calls - Any Advise

    hi send them this letter recorded, and print name on letter
    dont bother answering their calls their only try and scare you

    Dear Sir / Madam,

    Re accounts ref

    I am writing to you to inform that I request all communications to me in writing. I do not want any further telephone callsicon made to me.

    To continue to contact me by telephone after I have requested you not to constitutes harassment. I require all future communications in writing for future Court use. Do not telephone me again – remove any telephone numbers you hold for me from your systems.

    Your telephone callsicon are in breach of the Office of Fair Trading guidelines. If you continue with them after the receipt of this letter, an official complaint, together with a log recording the times and frequency will be passed both to that office and to Trading Standards, For your information, all telephone callsicon are taped.

    This type of debt collectionicon method is contrary to the ‘Administration of Justice Act 1970’. In that it is intended to cause alarm and distressicon to the recipient. Your methods will not be tolerated. A formal complaint to the relevant authorities will be made.

    Take further notice that continued telephone calls after receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003.

    Communicate in writing and ONLY in writing. Your telephone calls will not be answered.

    HOWEVER, CALLS WILL TRIGGER COMPLAINTS TO THE REGULATORY BODIES.

    I trust I have made myself understood on this matter.

    Yours,



  3. #3
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    mrwheeler Novitiate

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    Thumbs up Re: Barclaycard Phone Calls - Any Advise

    Fab many thanks, straight to the point, will tweak it slightly and launch it at them.


  4. #4
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    Default Re: Barclaycard Phone Calls - Any Advise

    your welcome

    take care

    pinky x


  5. #5
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    lee32uk Informative lee32uk Informative

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    Default Re: Barclaycard Phone Calls - Any Advise

    Barclaycard are a right royal pain They phoned my place of work and left a message on the answerphone asking for me to call them I couldn't believe it when i was told about it.


  6. #6
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    Default Re: Barclaycard Phone Calls - Any Advise

    i think their breaking the rules concerning your privacy
    and leaving a message on a works answerphone shows their trying to embarass you


  7. #7
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    Default Re: Barclaycard Phone Calls - Any Advise

    a debt collector may not reveal the reason for the call to your supervisor or any co-workers. If he does, he has violated the Fair debt collection Practices Act and you might have the right to sue him.



    send them the letter i posted and add this aswell if you want to


  8. #8
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    Default Re: Barclaycard Phone Calls - Any Advise

    Cheers Pinky

    I will send them a copy of your letter.Can't believe the cheek of these companies

    cheers
    Lee


  9. #9
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    Default Re: Barclaycard Phone Calls - Any Advise

    your welcome lee


    i cant take credit for the letter some kind person on here gave it to me last year

    dont forget dont signicon the letter

    and send the letter recorded/signed for so you can prove with tracking its got to them


  10. #10
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    Default Re: Barclaycard Phone Calls - Any Advise

    If you look at the OFT Guidelines on debt collectionicon linked in my signatureicon below, you see that you can quote " a clear breach of Sections 2.6(a) and 2.6(j)".

    The first refers to calling at unreasonable times and intervals - this can cover calling you at work and the frequency of calls.

    The second refers to causing embarrassment, which would certainly apply to leaving a massage on a work ansaphone.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE