Thread: HB/CTB backdated payments

Unfortunately in my experience the law is on their side
The only way of getting any backdated payments is if you claim it one month and it takes them a further month to process the claim, then as a result of their bad admin you would be entitled to backdate the claim from the date you applied for benefit.
I didn't realise for well over a year after I became disabled that i was entitled to a free bus pass, but theres no way the local council would entertain a claim for all the taxi's and bus fares I paid for previous journeys
It's Live and Learn unfortunately, until you ask they won't tell.

To have it backdated you have to show 'good cause'.

You could plean this is the 1st time you have claimed so were unaware of the procedures. Did someone official tell you that you wouldn't be able to claim - that would count as you were given incorrect information by an official of whatever department.

The regulations changed last October and you can go back 6 months from the date you applied (if you are working) and only 3 months if claiming benefit - pension credit, jsa, IS. The reason for this is that you have less leisure time to apply if you are working.

As I said 'Live & Learn'
Every day is a school day I've learned something new, cheers sallysas