Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 6 of 6
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    moo_cow Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2008
    Posts
    18

    Default Patient Records Confidentiality.

    I had a an operation at a private hospital in London a couple of years ago. No complaint from me as everything was fine although I don't like operations or hospitals so just got on with getting better and going home.

    A month or so ago I get a letter from a solicitor saying they are acting for one of the doctors in a fitnes to practice hearing with the GMC. In talking to them it appears the the GMC obtained all my records without me knowing and have been able to give them out to all legal teams with all my personal dataicon intact. no attempt made whatsoever at annonomysing it or to ask me if its ok.

    Having read the info on the GMC website about patient confidentiality I am rather shocked considering now that a lot of GMC stuff is available on the web.
    Confidentiality: Protecting and Providing Information

    having such a rare name someone coming across it would not find it hard to figure out it was me. I am quite shocked that the GMC would so blatantly disregard its own guidlines and still further shocked that no one including the hospital bothered to let me know. Not sure wher to take it from here.


  2. #2
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    andie_303 Informative andie_303 Informative andie_303 Informative andie_303 Informative andie_303 Informative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2009
    Posts
    3,017

    Default Re: Patient Records Confidentiality.

    not really sure perhaps speak to the information commisioner?

    I am a layperson and have no legal training but I do have an iota of common sense (sometimes)

    Welcome Finance PPI -----> over £3k court case filed SETTLED

    Park Motor Finance -----> incorrectly logged default on credit file claim for compensation

    Lloyds Tsb ----> plenty of things all filed with Financial Ombudsman or Small Claims ----> settled by paying me full amount sought 02/05/09

    Easy Jet ----> damaged pushchair offered £232.50 pursued claim awarded £465

    Black Horse ----> Outstanding balance of £574.00 made up of charges and interest ----> account closed after accepting F&F settlement of £100.





    <--------- If I have helped please tip my scales (bet thats the only time you'll hear a woman say that )

  3. #3
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    poppynurse Informative poppynurse Informative poppynurse Informative poppynurse Informative

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    Posts
    1,332

    Default Re: Patient Records Confidentiality.

    I think you need to contact the GMC Fitness to Practice Department and ask them what is going on.

    There is obviously cause for concern over the doctor involved and the FTP panel quite rightly need to investigate fully - but accessing your records without your knowledge/consent is another issue (it may be that the Statutory Instruments they operate under allow them to do this but you need to check this out).

    I'm surprised the FTP team haven't contacted you to see if you have any complaint with this doctor, if they are using your records there may be something untoward in them (it may be a case of poor record keeping for example).

    Give the GMC a ring and back it up with a complaint in writing.


  4. #4
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa Authoritative Undercover-Elsa's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2009
    I am in
    trepid
    Posts
    4,015
    Blog Entries
    1

    Default Re: Patient Records Confidentiality.

    Hi Moo Cow,
    Totally agree with Poppy.
    Also I'd be tempted to request a copy of your medical records so you can make your own assessment of your treatment under this doctor.However as you were contacted by the Solicitor acting on behalf of the doctor, perhaps it's more likely that your case notes are being used as a good example of his fitness to practice. Nonetheless to do this without your consent is totally unacceptable.
    Kind regards,
    Elsa x


  5. #5
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    poppynurse Informative poppynurse Informative poppynurse Informative poppynurse Informative

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    Posts
    1,332

    Default Re: Patient Records Confidentiality.

    The contact details you need are:
    GMC - Doctors' fitness to practise

    practise@gmc-uk.org
    0845 357 0022

    Or:
    Neil Jinks
    Customer Service Manager
    General Medical Council
    5th Floor St James's Buildings
    79 Oxford Road
    Manchester
    M1 6FQ
    Tel: 0161 923 6200
    Fax: 0845 357 0025
    Email: customerservicemanager@gm c-uk.org


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    moo_cow Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2008
    Posts
    18

    Default Re: Patient Records Confidentiality.

    I am reading the GMC guidlines on this and cannot see how they had the authority to do what they did.

    Disclosures to statutory regulatory bodies

    21. Patient records or other patient information may be needed by a statutory regulatory body for investigation into a health professional’s fitness to practise. If you are referring concerns about a health professional to a regulatory body, you must seek the patient’s consent before disclosing identifiable information, wherever that is practicable. Where patients withhold consent or it is not practicable to seek their consent, you should contact the GMC, or other appropriate regulatory body, which will advise you on whether the disclosure of identifiable information would be justified in the public interesticon or for the protection of other patients3. Wherever practicable you should discuss this with the patient. There may be exceptional cases where, even though the patient objects, disclosure is justified.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE