Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Is it just PC World that has a problem? Does anyone know of any other repair shops that are experts at screwing things up?? Please name and shame them here...!!!
I wouldn't consider their repair shops to be "screwing up".
Considering they repair thousands of laptops a month, and this forum probably sees maybe 10 topics a month, I'd say 10 complaints out of 1000 customers ain't bad.
If you knew anything about the nature of PC repairs, and what a total guessing game it sometimes is, you'd have nothing but respect for these people, as they get paid less than your average pc-technician, and still do a damn good job most of the time. Most people complain about the speed of there service, which to be frank has nothing to do with the technicians or workshops, as it's more to do with the huge workload they have, and the limited staff and resources they are given from head-office.
I work for DSGi plc
(aka currys, pcworld, dixons)
Anything said by me, are not the opinions of CAG and are mine alone. I have nothing to do with the legal system in any way, the majority of my information will reflect a common sense approach.
So please seek advice from a professional if in any doubt.
Dixons and the likes receive hundreds of complaints, but as a percentage of all their customers, and the entire market, it is quite small.
Also, no matter where you go, you cannot guarantee that nothing will go wrong. The sign of a good company is where something does go wrong, they do not hesitate to act and they resolve the situation with minimal fuss and inconvenience.
Anywhere else apart from PC World??
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