Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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  1. #1
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    Default Unenforceable credit / Debt Management Plan - help please

    Hi All,

    i'm new to this forum and have been reading over some posts and the wealth of info is staggering and i'm hoping somebody can help me with debt that has been wrecking my life for years

    I have 2 loans and numerous credit cards that i have defaulted on - i was made redundanticon 6 odd years ago - and although i had protection, when i started work again i was earning much less & could not afford to keep up payments

    I have had a debt managementicon plan with the Consumer Credit Counselling Service for over 5 years now - but the balances are just not coming down

    Could this course of action help me? Am i able to persue having a dmpicon for so long?

    If so, where to start? There is so much info here i'm a little confused

    Is there a step by step guide anywhere? Or templates of letters I need?

    Where do i start?

    thanks in advance


  2. #2
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    It is incumbent on any creditor to prove the debt. You are within your rights to ask all your creditors to supply a copy of any agreement's they may hold. If you have been on a dmpicon for over five years, and the debt is not reducing, then there is something sadly wrong. Are you supposed to continue paying for the rest of your life.

    You may also find that numerable charges etc have been added to the accounts. Once an agreement has been defaulted, then unless specifically incorporated within any agreements terms and conditionsicon, further interesticon should not accrue.

    Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

    A to Z index
    http://www.consumeractiongroup.co.uk...hat-youre.html

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  3. #3
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    thank you - that is good to know

    So, is there a link to a guide or anything - i honestly dont know where to start

    thanks again


  4. #4
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    Send all of your creditors (excluding overdrafts) a CCA request link

    Note.

    Credit Cards are covered by s78 of the act.
    Loans are covered by s77 of the act.

    So adjust the template to suit.

    If the creditors do not respond within fourteen days, or fail to provide a copy with the prescribed terms, then you are within your rights to withold payments.

    Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

    A to Z index
    http://www.consumeractiongroup.co.uk...hat-youre.html

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  5. #5
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    Thank you so much for quick reply & help

    I will let you know how everything goes

    thanks once again - it is so very much appreciated


  6. #6
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    **edited** sorry i should have read the letter properly

    thanks again


  7. #7
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    OK, i have had my 1st reply from Monument - Customer relations

    My scanner is playing up but the following is the exact text from the letter :-

    "It is perhaps worth us explaining a little about the Copy of executed agreement section 78(1) requires us to provide you. COPY for the purposes of the CCA does not refer to an EXACT copy of the agreement you signed. We are therefore not required by the CCA to provide you with a photocopy of the agreement showing your signatureicon.

    Section 78 requires us to provide you with a copy of your agreement which looks like the one you signed but which has been updated to contain the the terms and conditionsicon which currently apply to your agreement. Importantly, the copy is not required to include your name or signature"


    Surely this cant be right? Could anyone advise


  8. #8
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    I have had another letter fro Barclaycard this time - advising, by law, they do NOT need to provide me a copy of the SIGNED agreement - and have just sent a photocopy of current terms & conditions of a credit card

    Please, please can somebody advise next step

    thanks once again


  9. #9
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    Ok

    since the above I have had a new credit card with a new credit limit sent to me by barclaycard as i am a "valued customer"

    And HFC have wrote saying before they can send me what i have requested they need my signatureicon

    I think it is time for me to send off my formal complaint letters & withold payments

    What do you think???


  10. #10
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    If nobody has sent you a CCA as requested then you can firstly put the accounts in dispute and amend to suit and stop any payment if you haven't already done so.

    With regards to the signatureicon by all means send them your signature but not your normal one.

    I assume you haven't used the new credit card and is it still the same account number? I assume they have just sent you a new one because your old one is out of date.

    DG

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  11. #11
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    I have not had a credit card with ANYONE for years - i have been on a dmpicon for over 5 years and have not had or used a credit card for at least that long

    1 question - IF i were to accept & use the card - would this start re-building my credit rating???


  12. #12
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    I doubt it very much as your credit rating will have taken a hammering and will take some considerable time to recover.

    Have you checked your credit rating recently its always worth checking you should find that it still shows you on a dmpicon or an arrangement to pay.

    You may find someone would give you credit but it would be at a very high interesticon rate.

    I'm on a dmpicon and other than 1 default at the moment my credit looks fine until you see all the arrangements to pay and the ones that say on a DMP. So the chances of me getting credit is NIL.

    I do have a very small BC which I pay religiously every month that shows a good credit rating but as I said the rest is lousy.

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  13. #13
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    Hi,

    For any of the creditors that haven't sent your CCA, send them an account in dispute letter. Here is one I like but there are others out there:

    http://www.consumeractiongroup.co.uk...ml#post1856406

    Also have a look at this thread:

    http://www.consumeractiongroup.co.uk...uldnt-use.html

    It explains a lot.

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  14. #14
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    I'd maybe start sending SARs too, Monument may not be so condescending in their tone after receiving one of them!


  15. #15
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    Default Re: Unenforceable credit / Debt Management Plan - help please

    Quote Originally Posted by Garfs View Post
    Section 78 requires us to provide you with a copy of your agreement which looks like the one you signed but which has been updated to contain the the terms and conditionsicon which currently apply to your agreement. Importantly, the copy is not required to include your name or signatureicon"

    Surely this cant be right? Could anyone advise
    Garfs, I have arrived here from your more recent thread, and I have to say this nearly made me fall off my chair laughing. I guess from what you say on that other thread you are some way further on with Monument now.

    Of the various agreements of mine that I made a CCA1974 request for, I always took this long winded waffle response to mean "we haven't got it", after all it must be far easier to send a photocopy that write all that. However specifically what they said there is rubbish. The regulations do allow them to send a reconstruction of the agreement in response to a s.77-79 request, and it can omit the signature and certain other details, however it must be materially the same in all the other details, including the terms and conditionsicon. If the terms and conditionsicon have changed since the date of the agreement they are also required to send you a copy of those currently in force.


  16. #16
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    Default Re: Unenforceable credit / Debt Management Plan - help please



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