Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    rambot Novitiate

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    Default BT the wonderful lovely telephone provider, RUBBISH

    had my bill in march. i was on direct debiticon. A payment was taken no problem in march. Also payment taken in april no problem, BT then decided that my DD was not high enough and would need to raise it to £80.00 From £50.00.
    That was ok with me,
    By the 25th april only 13 days later they produced a bill cut my line off and forced me to find £92,00 to pay the outstanding amount with no explanation what so ever.

    They re connected my line and everything was fine, or so i thought,
    I recieved my bill on the 10 june and have since made payments of 190.00 through standing order.
    lo and behold they have cut my line off again. now forcing me to find another £82.00 today to re connect it.
    what is it with them and why can they not get their act together, They insist i cancelled the DD which i never,
    I can only think that they did it when they changed the DD amounts. i have never gone near this account.
    And of course they will not let me go back on DD all the time their is money outstanding.
    Where do they think i can keep just getting my hands on this money like that.
    i went on monthly payments to budget myself and they are throwing me in a worse mess.
    i am now willing to let them take me to court and let the judge sort out this mess,
    i am not prepared to be pressured any more by them in their sill antics and incompetence.

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    REWARDSNOW AND CREDITSCOREMATTERS ARE NOW GETTING THEIR COME UPPANCE, I WILL MAKE SURE OF THAT

    Grabby bank are the thorn in my side.
    Claim issued 31st may 06
    Served 5th june 06
    Judgement obtained 20th june 06
    Claim amount 1305.19 inc costs
    CCA letter sent to Activ Kapital (now in default. 60+ days have passed)
    CCa letter sent to Close management(21st june no response what so ever)
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    DFS has succumbed to my request for a new suite as the last one was not fit for purpose
    All letters sent recorded and signed for.

  2. #2
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    Default Re: BT the wonderful lovely telephone provider, RUBBISH

    they are all the same mate we have no end of problems with NTL. however they did correct all there mistakes and gave me FREE broadband for 3 months free phoneline rental for 3 months and 6 months half price sky tv. all because i kicked off big style over a £12 charge not bad aye......


  3. #3
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    Karnevil

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    Default Re: BT the wonderful lovely telephone provider, RUBBISH

    have you checked that the DD is still active on your account at the bank?


  4. #4
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    Default Re: BT the wonderful lovely telephone provider, RUBBISH

    So why dont you setup a budget account with BT and spread the bills over 3 months.

    Halifax Data Protection Act sent - 5th June 06
    Statements Received: 17th June 06
    Initial Request For A Full Refund Faxed: 17th June 06 | Letter Sent: 19th June 06
    Offer received 29 June 06 for £130 then £380.
    Inital Refund Request (LBA) 14 days ends: 5th July 06
    Money Claim Filed 13/07/06
    Acknowledged and 28 days end: 12th August 06
    I WON Halifax Paid In Full - 1st August 06 (£1572.52)

  5. #5
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    Default Re: BT the wonderful lovely telephone provider, RUBBISH

    Quote Originally Posted by Realist
    So why dont you setup a budget account with BT and spread the bills over 3 months.
    that is exactly what i had. A budget monthly account
    until they changed the DD amount and mysteriously the DD was cancelled although neither myself nor my bank had anything to with cancelling the DD.
    BT must have cancelled it when they set up a new DD for the larger amount, but of course as usual they deny all knowledge of it.
    Unfortunately for me it is the Abbeyicon account that they have taken all the cards back on, so no longer able to get any help from you know who.

    REWARDSNOW AND CREDITSCOREMATTERS ARE NOW GETTING THEIR COME UPPANCE, I WILL MAKE SURE OF THAT

    Grabby bank are the thorn in my side.
    Claim issued 31st may 06
    Served 5th june 06
    Judgement obtained 20th june 06
    Claim amount 1305.19 inc costs
    CCA letter sent to Activ Kapital (now in default. 60+ days have passed)
    CCa letter sent to Close management(21st june no response what so ever)
    Data Protection Act letter sent to Black Horse(21st june no response so far)
    Data Protection Act letter sent to First National(no response either.)
    DFS has succumbed to my request for a new suite as the last one was not fit for purpose
    All letters sent recorded and signed for.

  6. #6
    Basic Account Holder
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    Default Re: BT the wonderful lovely telephone provider, RUBBISH

    Quote Originally Posted by karnevil
    have you checked that the DD is still active on your account at the bank?
    as far as i am aware nothing was changed on my end at that time. other than bt changing the DD amount,

    REWARDSNOW AND CREDITSCOREMATTERS ARE NOW GETTING THEIR COME UPPANCE, I WILL MAKE SURE OF THAT

    Grabby bank are the thorn in my side.
    Claim issued 31st may 06
    Served 5th june 06
    Judgement obtained 20th june 06
    Claim amount 1305.19 inc costs
    CCA letter sent to Activ Kapital (now in default. 60+ days have passed)
    CCa letter sent to Close management(21st june no response what so ever)
    Data Protection Act letter sent to Black Horse(21st june no response so far)
    Data Protection Act letter sent to First National(no response either.)
    DFS has succumbed to my request for a new suite as the last one was not fit for purpose
    All letters sent recorded and signed for.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE