Thread: Mis-sold PPI by HFC

A long time since i have been on, but........ just recieved a letter from a DCA about my account nearly 2 years after my last contact with HFC. I called HFC and the lady on the phone told me my accounts were all closed the main one is classed as payoff in Dec 2007 and i was told it was closed. I thought that i had an agreement where my debt was cleared due to money owed from credit card charges and me not pursueing a PPI mis-selling claim ( i just wanted rid of the debt as it was my last one). several calls later and HFC have managed to tell me that the debt has been passed on and cannot tell me why i have had no contact for all this time. They gave me the number for their litigation department which is only open 8-5 mon-fri. I also called the DCA and informed them and told them i will keep them up to date.
What should i do now?? I still have my paperwork from my SAR but it does not include any PPI details, i was mis-sold it due to being told i had to take a level of cover from hfc or no loan. Problem is my original loan date is feb 2003 which is now over 6 years old so can i still claim for my PPI?

All i really want is my debt cleared which my credit card charges will cover so i will try calling litigation on monday and see what happens from there.

Any advice would be helpful

Hope someone can give some advice

Hello flopper,

A long time since i have been on, but........ just recieved a letter from a DCA about my account nearly 2 years after my last contact with HFC. I called HFC and the lady on the phone told me my accounts were all closed the main one is classed as payoff in Dec 2007 and i was told it was closed. (This statement would now appear to be untrue) I thought that i had an agreement where my debt was cleared due to money owed from credit card charges and me not pursueing a PPI mis-selling claim ( i just wanted rid of the debt as it was my last one). several calls later and HFC have managed to tell me that the debt has been passed on and cannot tell me why i have had no contact for all this time. They gave me the number for their litigation department which is only open 8-5 mon-fri. I also called the DCA and informed them and told them i will keep them up to date.
What should i do now?? I still have my paperwork from my Subject access request but it does not include any PPI details, i was mis-sold it due to being told i had to take a level of cover from hfc or no loan. Problem is my original loan date is feb 2003 which is now over 6 years old so can i still claim for my PPI?

All i really want is my debt cleared which my credit card charges will cover so i will try calling litigation on monday and see what happens from there.

Any advice would be helpful

Hope someone can give some advice

I would suggest resending a new Subject access request insisting that all the data applicable to you held by their organisation is sent including all references to the debt being passed on to a third party which you are entitled to.

This further delays things but it could shed light on what you state you were told about the closure and the fact the debt has been passed on.
Also insist on the full information on the CCA as it stood including a Breakdown of the PPI element attached. Also request copies of all correspondence as relates to you and your account that has been discussed with the DCA.

This link could also help you to get advice on the DCA issue...

debt collection Industry

and you will find an up to date template for SAR here.........

http://www.consumerforums.com/resour...ebt-a-dca.html

hope this helps you get started

aa

Thanks for that,
but i got a lovely letter after a few phonecalls with an offer that is more than DOUBLE what i owe them, they basically re-opened my cc charges reclaim and paid up after 1 phonecall. I find this very amusing as all i wanted 2 years ago was my debt paid off and i would close the case (as i said above), but as they sold my account to a DCA i am better off by around £1100 and my debt paid. I am now going to send a letter outlining that i want my PPI refunded from my loan acc, along with trying to get them to remove some entries on my credit file. As i dont have any details and never recieved any regarding the PPI when i sent my SAR i will be demanding these documents to be sent forthwith. I will of course ask them to make me an offer and we shall see what happens

Just been having a look aroung the forums to see if i can get a calculation sheet, i found one and entered my details as estamates ......it gave me my exact loan total so i think i now know that i paid £1000 PPI on a £3000 loan giving a total of £6073.92 including interest (rate of 9.9% pa or 0.825% per month)to be paid over 36 months at £168.72 per month. I am now unsure how to calculate interest on this as the calculator is giving me totals i am unsure of.
Advice would be apreciated

Thanks for that,
but i got a lovely letter after a few phonecalls with an offer that is more than DOUBLE what i owe them, they basically re-opened my cc charges reclaim and paid up after 1 phonecall. I find this very amusing as all i wanted 2 years ago was my debt paid off and i would close the case (as i said above), but as they sold my account to a DCA i am better off by around £1100 and my debt paid. I am now going to send a letter outlining that i want my PPI refunded from my loan acc, along with trying to get them to remove some entries on my credit file. As i dont have any details and never recieved any regarding the PPI when i sent my Subject access request i will be demanding these documents to be sent forthwith. I will of course ask them to make me an offer and we shall see what happens

Well done on what seems to be a move in the right direction

Just been having a look aroung the forums to see if i can get a calculation sheet, i found one and entered my details as estamates ......it gave me my exact loan total so i think i now know that i paid £1000 PPI on a £3000 loan giving a total of £6073.92 including interest (rate of 9.9% pa or 0.825% per month)to be paid over 36 months at £168.72 per month. I am now unsure how to calculate interest on this as the calculator is giving me totals i am unsure of.
Advice would be apreciated

I am a duffer at spreadsheets on Credit card interest but someone will surely pick up and advise

aa

Thanks aa,
i have a letter ready to send and i just would like to put an amount on it so they know i have done my homework on this. My estamate is that i am owed around £1500 for the PPI does anyone know if this is a correct. Or i may just send the letter without an amount and hope for an offer.
Anyway, im not going to send it until i get my CC refund cheque just in case (we all know what HFC can be like).
thanks for all the help