hello
After sending the prelim letter (30 may) and letter before action(11 July), I heard back form a+l this morning.
"I must advise that our charges are clearly shown within our literature, they reflect the market and are in line with our competitors (I beg to differ!!!!)....
There has been no consultation between the banking industry and the Office of Fair Trading about current accounts. If ther is any industy wide consultation on the matter, A+L will participate as appropriate. The existing current account fees and refunds policy continues to apply...Bla bla bla"
I have started the moneyclaim online but am feeling nervous about shelling out another £80
Since sending the second letter Ive incurred further charges of £59 for an unpaid dd that took me over my overdraftlimit and have a pending charge of £25 on 29th july. This takes me to a grand total of £976 in charges in just over a year...that started the day i was in labour with my daughter (obviously more pressing things on my mind) and has spiralled out of control ever since!
So can anyone advise, is this a standard letter the a+l send? If so should i go ahead and file the moneyclaim including the £59 or wait until the 29th and add the further £25?
Cheers
Yvonne



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