Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 11 of 11
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default 976 and rising!!!!

    hello

    After sending the prelim letter (30 may) and letter before actionicon (11 July), I heard back form a+l this morning.

    "I must advise that our charges are clearly shown within our literature, they reflect the market and are in line with our competitors (I beg to differ!!!!)....
    There has been no consultation between the banking industry and the Office of Fair Trading about current accounts. If ther is any industy wide consultation on the matter, A+L will participate as appropriate. The existing current account fees and refunds policy continues to apply...Bla bla bla"

    I have started the moneyclaim online but am feeling nervous about shelling out another £80

    Since sending the second letter Ive incurred further charges of £59 for an unpaid dd that took me over my overdrafticon limit and have a pending charge of £25 on 29th july. This takes me to a grand total of £976 in charges in just over a year...that started the day i was in labour with my daughter (obviously more pressing things on my mind) and has spiralled out of control ever since!

    So can anyone advise, is this a standard letter the a+l send? If so should i go ahead and file the moneyclaim including the £59 or wait until the 29th and add the further £25?

    Cheers
    Yvonne


  2. #2
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default Re: 976 and rising!!!!

    Hia

    Also im not sure which adress to use, ive been sending the letters to the branch, but th reply came from the customer contact centre in bootle, should i stick with the branch adress???


  3. #3
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    lindy123 Novitiate lindy123's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2006
    Posts
    51

    Default Re: 976 and rising!!!!

    I just got the same letter today refusing to refund and referring to the OFT ruling, saying it applies to credit card charges and not current accounts. It is a standard letter - take a look at their reference on the letter *****/UNFAIR2 - A&L are churning out loads at the moment.
    I am worried about the next stage, court action, but I am going to go ahead as my charges are over £3000.
    I have read about successful claims and hope to join the roll of honour soon!
    Good luck to you all.


  4. #4
    Site Team caro has disabled reputation caro's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    Posts
    25,154
    Blog Entries
    1

    Default Re: 976 and rising!!!!

    You might as well wait for 29th if you haven't done your claim yet. The MCOL site has lots of guidance and notes to help you throught the process, so take a look and see how you get on. I know it's a lot to pay out for the claim, but you will get it back. Just make sure you have a parachute accounticon open.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default Re: 976 and rising!!!!

    Ok ive got a parachute accounticon and im just about to submit the money claim

    Claimant has account (A/C No) with Defendant from 02 May 2005conducted on their standard terms and conditionsicon. Claimant is claiming the return of £976 taken by Defendant in charges over 2 years. The Defendant's charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. They are also invalid under the Unfair Contracts Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999.Para.8 and sch.2.1.e.
    In the event that the charges are not a penalty they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. Defendant has declined justification of charges despite repeated requests. Claimant claims interesticon under Sec.69 of the County Courts Act 1984 at a rate of 8% a year from
    23rd June 2005to 31st July 2006 of £31.95 and also interest at same rate up to the date of judgment or earlier payment at a daily rate of £0.21

    Can someone have a quick read and check this is ok?? have i got the interst bit right?

    Cheers
    yvonne


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default Re: 976 and rising!!!!

    Well ... ive gone and done it!!!!I was so worried about having to take this step but I have done it!
    I submitted the money claim for £976 + court costs.

    We'll see how this pans out then i'll be after looyds Halifaxicon and Eggicon!

    Good luck to you all


  7. #7
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default Re: 976 and rising!!!!

    Hello
    A+L acknowledged the claim 04/08/06. Received a letter through today from the court confirming this. It says that they intend to defend all of the claim, is this usual? What should i expect to happen next?


  8. #8
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    andyace Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    I am in
    Devizes Wiltshire
    Posts
    108

    Default Re: 976 and rising!!!!

    Wait for the postman to deliver your cheque.

    cheers
    andyace


    citicards= £650/settled £650
    Alliance and Leicester= £1534/request for payment sent/LBA sent/standard refusal/moneyclaimsent/settled £2003.36

  9. #9
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default Re: 976 and rising!!!!

    Still waiting!!!!

    I recieved 2 identical letters on friday, informing me that they are sorry to learn of my dissapointment with the service i have recieved, thanking me for highlighting my concerns and that they are currently looking into the situation....hmmm a little late for that I think!

    Meanwhile they have bounced 2 more direct debits taking me £58 overdrawn - the swines - looks like ill be starting a second claim


  10. #10
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    The Holte41 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    62

    Default Re: 976 and rising!!!!

    From other threads I have been reading here looks like cheque will be with you next week - A& L seem to be paying up within a week or so of money claim. Good luck


  11. #11
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    oosma Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    47

    Default Re: 976 and rising!!!!

    yeeeeeeeehaaaaaaaaaaaaaaa

    cheque recieved for £1095.09 yesterday along with another unpaid dd letter! So ill be starting round 2 today - do i just send the lbaicon or do i need to do the preliminary letter 1st?

    Also anyone know if iI can include my Halifaxicon credit card when i send the SARicon to halifax for my current accounts? Ive got the bug!!!!!

    Off to fill in the survey and donateicon and of course bank the cheque

    Thanks for your help

    x



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE