Thread: Help with a parking ticket - Excel Parking

Well you have already sent them 1 letter too many which was a waste of a stamp (as you now no doubt realise). Ignore everything else they now send you no matter how threatening.

*If* they ever consider taking it to court, it will be interesting how they explain that they "appreciate you bought a ticket" but they still want to charge you another £100 anyway!

Originally Posted by Xyraine3720

Hello all

On the 26/3/09 i parked in the st peters retail park carpark in mansfield, purchased a ticket of 2 hours duration costing me £2.00 (12:40 - 14:40) i placed the ticket on the dash and went away to do my business, upon returning to my car (i am the registered keeper) i found a parking ticket issued at 13:05. As you can imagine i was a little confused however as i opened my car i found that my ticket had fallen off onto the floor and was barely visable. The ticket was from Excel Parking which i believe to be a private parking company stating that i had breached the terms and conditions of the car park under the contravention code 94 (parked without displaying a valid ticket/permit) and that i should pay £40 within the first 7 days or the charge would be increased to £60.

I wrote to them explaining the situation later on the same day (i assumed the wind from me opening the car door knocked the ticket off without me realising) i recieved a letter from them saying that basicly they appriciate the fact i bought a ticket they have no issue with that (i have provided proof by scanning it and attaching it to the email i sent earlier) it was just the fact it was not correctly displayed.

at the end of the letter they say "you can still take advantage of the discounted charge of £40 by arranging for payment to arrive at our office by 7th April 2009. If we do not recieve payment by this date the charge will revert to £100 payable. Whilst we are unable to revoke this notice we hope this offers you an explanation and addresses your concerns."

i have no intention of paying this, im just wondering what sort of legal legs do i have to stand on and weather i should actually just pay up or not?

any advice would be greatly appriciated

As Crem states-ignore. This is just another PPC [problem] and Excel are well known on here. Thier appeals system (as is every other PPC) is done 'in house' so motorists will always get the standard 'rejected' template. A private company will never turn down profit. Additionally, if you enter into any correspondence with them you will just recieve even more threatening template replies.
If you choose to ignore then you will recieve up to 5-6 letters from Excel and thier DCA. They will give up after that

I would love Excel to take me to court - I have been told by them I did not display a valid ticket in the same car park - you will know it but I was initially parked in the section by streetwise sports and then went over tro TK maxx so moved the car - now the car parks all seperated but are all the same and come under St Peters retail park but an excel warden said I should have bought 1 ticket for each section - I dont think so!

My ticket was well within it's time limit and after 5 letters that I ignored I called them and basically said "please take me to court I look forward to being awarded costs for my trouble!"

That was 6 months ago - not heard a thing since!

Originally Posted by Xyraine3720

ok, today i recieved a letter from excel parking stating that this is their final demand for payment and that faulire to pay will result in bailiffs or court action. the outstanding amount to be payed is £100 with court and solicitor's scale costs being £30 and £50. Do i keep ignoring this? as im starting to get worried about going to court and bailiffs to be honest.

Do not worry. Its a standard template letter-seen on here many times over. bailiffs only enter the fray if they take you to court, you lose then refuse/cannot pay. Things such as this plus solicitors costs etc are put on thier letters to frighten. You should only ever take notice when real court papers come through. Thier desperate for your money now.

Originally Posted by Xyraine3720

ok then fair enough, i'll wait until they next write to me and take it from there, ive heard they sometimes send unstamped court papers through as a scare tactic sometimes?

It has been known to happen-and not just by Excel If you do have anything resembling this just ring the court in question-you'll know for definate at that point. I certainly wouldnt worry at this point though

Originally Posted by Xyraine3720

Well Its been a few months but they've got back to me with a letter from a independant debt collecter company the letter states that if I do not pay the charge within 7days then I will be taken to court I'm pretty sure I should be replying to these guys but what should I say?

debt collector = Someone with absolutely no authority whatsoever.

This is their last stab in the dark, just ignore these clowns and get on with your life.
regards