Thread: CAP1 - PPI - Online Application ?

Hello cardfight welcome to the PPI world


First off, sorry if this has been asked a number of times - honestly I have tried searching before posting..

Situation :

Currently got a thread going CardFight vs CAP1

I received my FULL Subject access request details today and they've stated " You requested Payment Protection Insurance over the internet on xx April 2003 " I have enclosed the PPI terms & cons applicable at the time... ( I notice on the footnote of the terms it shows - PPI/TC/0503 - ie may 2003 not april, does this make a difference )

Question : Is there anyway to determine if " I " chose to add the PPI or if " they " added it in after ? or is there anyway I can claim mis-sold ?

Many thanks

CardFight

PPI is a long and multi faceted subject so many different issues such as PPI on cards, loans, mortgages, cars etc and each one dealing with a multitude of issues such as lenders, brokers, insurance companies etc. It is not an easy subject but the best way to approach it is firstly get the data.

So please read this and anything else in the thread that you think maybe useful and then start with a Subject access request.

For claims before 2005 and the FSA ruling from which campaign
How to tell if you’ve been mis-sold PPI

Quick check: were you mis-sold? - How to tell if you’ve been mis-sold PPI

THIS LINK IS IMPORTANT TO YOU ON RECLAIMING IT IS FROM 2001 FROM THE fos
loan payment protection insurance and a quote from this link...

Quote:
When determining whether a policy is suitable, a seller – whether a lender or an agent for the insurer – must obviously take into consideration any information the prospective policyholder volunteers. However, we do not consider the seller’s duty is limited simply to recording what the borrower discloses. It is only by asking questions that the seller can properly determine suitability. These questions cannot cover every aspect of a borrower’s personal position and should not be expected to do so. To paraphrase the ABI Statement, only those matters deemed to be relevant by the insurer should be the subject of questions.


Another Useful article on Single Premium PPI and why the FSA say it was unfair.
Payment protection insurance (PPI) – Refunds of single premiums : FSA Money made clear – Unfair contracts

Another useful site to help you reclaim missold PPI UPDATED 16 JUN 08
Reclaim your PPI premiums - payment protection insurance | This is Money

This is a little snippet from the above link....

Can I reclaim on any PPI policy?
Your claim for compensation is dependent on when you took the insurance. PPI sales only came under the jurisdiction of the FSA on 14 January 2005. Any sales made before then are not covered by the latest rules.
However, it may still be worth complaining to your lender if you feel you have been mis-sold. If you bought before January 2005 it is likely that they will have been covered by a previous regime of rules. This means that the Financial Ombudsman Service will be able to consider these complaints. If you took PPI after January 2005, your claim is subject to the latest rules.

all of the above and much more in here.....links

It is long but full of information to help you reclaim..

Subject Access Request is the starting point.
http://www.consumerforums.com/resour...ebt-a-dca.html

although this is aimed at debt and DCA you can edit it to suit your needs

Hope this gets you started on the reclaiming road

Dear Mr CardFight

Information about your Payment Protection Insurance

Due to a system error, we did not notify you that you are no longer covered by Capital One Payment Protection Insurance. Your policy expired because you did not bring your account up to date. It certainly looks like your PPI was a limited cover for 5 years as in a lot of cases. I would certainly contest the PPI especially as they failed to notify you that your cover had expired. I also note that they say it was due to their system error but then go on to say it expired because you did not bring your account up to date.

How can you bring your account up to date if they failed to notify you that the PPI had expired due to their system error

Your Payment Protection Insurance expired xx/xx/2008 with the policy cover ending one calender month later.

Please accept our apologies or confusion caused. blah blah blah

Stephanie Dufty
Customer Accounts Manager

could you possibly post up the full letter taking out the personal bits? ie account numbers, names and addresses etc.

You will need to read through the links posted earlier as the reasons for mis-selling are quoted in there. If you fall under any of those categories you can claim. Some of the categories are:

Unemployed
Full time student
Self employed
Pre existing medical conditions
Retired
you will need to read and if you fall into any of the categories mentioned they you can claim.

aa