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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Argos problem regarding a Laptop


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I bought a Laptop last week from Argos and over the weekend and the screen started flickering now and again it doesn't do it all the time but it's not a good sign.

 

I took the Laptop back into the store today requesting a like for like replacement and someone had a look at it for a few minutes, they said as the screen did not flicker when they were looking at it they would not give me a like for like replacement and would not do anything about it.

 

It is less than 2 weeks old so i would be entitled to a full refund but i said i would be happy with a like for like replacement but this request was refused.

 

I have sent two letters today by recorded delivery, one to the Argos store where it was purchased and a copy to head office demanding a like for like replacement.

 

I have said that if they refuse i will be contacting Trading Standards & Consumer Direct and seeking legal advice.

 

Where do i stand on this matter and what can i do to get a replacement?

 

Thank you.

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I bought a Laptop last week from Argos and over the weekend and the screen started flickering now and again it doesn't do it all the time but it's not a good sign.

 

I took the Laptop back into the store today requesting a like for like replacement and someone had a look at it for a few minutes, they said as the screen did not flicker when they were looking at it they would not give me a like for like replacement and would not do anything about it.

 

It is less than 2 weeks old so i would be entitled to a full refund but i said i would be happy with a like for like replacement but this request was refused.

 

I have sent two letters today by recorded delivery, one to the Argos store where it was purchased and a copy to head office demanding a like for like replacement.

 

I have said that if they refuse i will be contacting Trading Standards & Consumer Direct and seeking legal advice.

 

Where do i stand on this matter and what can i do to get a replacement?

 

Thank you.

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Your on the right track by sending a letter to the store and to head office. The manager on duty should have some common sense in knowing you are asking for a replacement but as it is a temperamental fault its going to be difficult for them to accept that it is faulty.

 

Which laptop is it? Your doing everything you need to at the moment with there refusal. I see little point in picking up the phone or going in store until you receive a reply from Argos.

 

Post it up if it is unsuccessful and can take it from there

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Your on the right track by sending a letter to the store and to head office. The manager on duty should have some common sense in knowing you are asking for a replacement but as it is a temperamental fault its going to be difficult for them to accept that it is faulty.

 

Which laptop is it? Your doing everything you need to at the moment with there refusal. I see little point in picking up the phone or going in store until you receive a reply from Argos.

 

Post it up if it is unsuccessful and can take it from there

 

Thank you for your reply blitz, it is very much appreciated.

 

I'm glad i have done the right thing, I contacted Consumer Direct yesterday and received an email from them earlier today saying to send Argos letters via recorded delivery which i have already done.

 

Today i have sent two more letters via recorded delivery, one to Argos's managing director and one to customer services.

 

When i took the laptop back in to store yesterday when i mentioned the Sales Of Goods Act 1979 the person who was dealing with it fobbed it off and more or less laughed it off.

 

I feel that a laptop which is only a few days old should be replaced without quibble, what loss is it to Argos to exchange the item? If i was asking for a refund then i would expect them to be more pushy as they would be losing money.

 

The laptop is a Toshiba L350-203 and i paid £399.99 for it and i don't expect to have an item that is not fit for purpose after only a few days.

 

I know the laptop is exempt from the 30 day money back guarantee if you change your mind however, as it says on their website:-

If there's a fault with the product...

 

We've made it easier!

 

  • If you bring it back to us within 30 days with your proof of purchase*, we'll give you a
    replacement or a refund.
  • If you've had the product for up to 1 year, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund.

 

Hopefully Argos will see sense and just swap it over rather than risk it going to court.

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-------------------UPDATE------------------------

 

I emailed the managing director of Argos earlier today and i received a reply from their PA within an hour of sending the message.

 

It says:-

 

I am very sorry you have had to resort to writing to the managing director, and I would like to apologise for the problem with your faulty laptop and the difficulty you are experiencing in returning it for a replacement.

The managing director is in a meeting at the moment, but to ensure this receives prompt attention I will pass it onto a colleague in her executive resolutions team who I am confident will be in touch with you shortly to find an appropriate course of action.

Many apologies for the inconvenience this fault has caused. I can assure you that we will work hard to find a solution for you quickly. Thank you for bringing it to our attention.

 

Does this sound like they might get this situation sorted quickly and offer me a replacement?

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oh yes, I would say that you are going to get a message to take it back to Argos for a replacement or refund, I am surprised because Argos are usually very good.

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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--------------------------UPDATE---------------------------------

 

I got an email from someone at head office today they said that they had arranged with the store for me to take the laptop back and exchange it which i did do this afternoon.

 

Also i will be receiving a personal apology and some vouchers :)

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For a replacement, it's down to the store to prove that the item conforms to the contract. If they have looked at the screen and not seen the flicker, then I would reluctantly say they have fulfilled their obligation.

 

What I would do is to record the screen when it flickers (video on mobile phone?) as proof. It is even possible with such evidence that you could reject the goods if desired for a refund. But if the product is OK otherwise, I would go for the replacement.

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  • 3 weeks later...

Sounds like a fault with either the power supply. Mine flickers very slightly when the battery is getting a bit low.

 

Other things that can be faulty is the Cold Cathode Flourecent Light CCFL. It's a 1mm thick striplight that sits at the bottom of the screen. Either the tube or the inverter for it is faulty.

 

Sometimes if you blind them with technical info they give in and replace the item. I've had no problems getting things replaced in Argos anyway. ;)

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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