I bought a Laptop last week from Argos and over the weekend and the screen started flickering now and again it doesn't do it all the time but it's not a good sign.
I took the Laptop back into the store today requesting a like for like replacement and someone had a look at it for a few minutes, they said as the screen did not flicker when they were looking at it they would not give me a like for like replacement and would not do anything about it.
It is less than 2 weeks old so i would be entitled to a full refund but i said i would be happy with a like for like replacement but this request was refused.
I have sent two letters today by recorded delivery, one to the Argos store where it was purchased and a copy to head office demanding a like for like replacement.
I have said that if they refuse i will be contacting Trading Standards & Consumer Direct and seeking legal advice.
Where do i stand on this matter and what can i do to get a replacement?