A few weeks ago I notified Mercers that I was placing my Barclaycard account in dispute while I waited for copies of my card statements. I informed them that any further calls on the matter would constitute harassment until the matter was resolved.
I received a letter from Barclaycard obviously disputing that Mercers' calls constituted harassment and received a leaflet about the OFT. The calls have continued but I have refused to answer them.
I finally received my statements a couple of days ago. My credit limit on the card was £600. The amount Mercers are asking to be repaid is close to £1100. When I went through the statements, I discovered that there was £760 in charges ... plus whatever additional interestwas placed on the account because of them. There were several occasions when they did the same as Capital One
and applied £40 in charges per month!
What's the next step in dealing with Barclaycard? As far as I'm concerned I owe them nothing more.



Reply With Quote

