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Hello..I'm trying to find out some details on my mothers behalf concerning what i think is some pretty shoddy treatment my mum has received from her doctor.Bearing in mind what i've read on these forums concerning notes and xrays suddenly disappearing then reappearing later to suit the Dr / nhs's veiwpoint, can my mum request to see all notes and xrays before we make our intentions known to her Dr/ nhs....Any advice welcome..
Evening, was it her GP or a hospital doctor? If it was a GP was it an independent contractor or a salaried practitioner? If it was a hospital doctor what grade was it? Stuff like that would be useful.
I do very little but I do it very, very well
If I've helped give my scales a click
I have no legal experience and all advice given is based on the knowledge I've gained from this site.
You can, of course make an application to see all of her records and there will be a department either at the hospital trust or at the primary care trust that will assist you in the request. Making the request, however, will set alarm bells ringing. Can you give us some more data?
I do very little but I do it very, very well
If I've helped give my scales a click
I have no legal experience and all advice given is based on the knowledge I've gained from this site.
Second, If you pursuit a claim of negligence against the NHS/Doctor, it will take many, many years. I know you must be feeling angry and upset to post here, but it's almost impossible to win claims like these.
You may want to put all the excess hate and anger you have to a better use and help Mum a bit more.
Should you wish to take this claim all the way, it will be a long long road.
Jogs
Blackhorse Finance : Isssued court papers for £3400 and return of car, settled for £1000
Lloyds TSB : SAR request taken all the way to Court, Damages awarded.
Lloyds TSB PPI : FOS found in my favour, awaiting settlement figure.
Capital ONE : Issued Court papers, refund of £635.38
Barclaycard : Refund of charges £456.16
I'm not sure of the details of the complaint and don't know whether your mum received any long-term issues as a result of her treatment - or lack of it. However, if you genuinely feel that you have a case for complaint, go for it. Ask your GP surgery how you can go about obtaining your mum's records. You don't need to specify why - perhaps just data between certain dates, including all x-ray reports etc. There will be a charge of up to £50. In the first instance you will need to write to your mum's GP with your complaint within 6 months of the event. He or she should respond within certain timescales. If you are not happy with the response speak to the Parliamentary and Health Service Ombudsman (the Healthcare Commission is no longer in the loop) about escalating the issue. The Ombudsman may not take on a complaint if you have already proceeded with legal action.
Yes, it may be a long process, but as far as i can see (and I'm not short on experience in this area) patients and their families are the only people who are going to change the NHS for the better. Excess hate and anger, if channelled correctly, can have a very positive outcome.
thanks to all that responded....here is a brief description of my mums experience. About 4 months ago, my mum took herself to the doctors with breathing difficulties. The doctor TOLD her that she had asthma, and treated it as such.Last week, she took herself to the hospital as she was in severe pain and struggling for breath. After going for an xray, the consultant told her that infact she had a collapsed lung and had had it for a while, and also doubted she had asthma.My mums attitude is "dont make a fuss" and " but my doctor is really nice" but i think she has failed in her duty of care towards my mum and as such, this should not just be swept under the carpet.Any advice/opinions welcome
Well, I'm not a doctor, but I guess that if a patient who has never had a history of asthma presented themselves, you'd hope the GP went through a process of elimination before concluding a diagnosis. Does your mum have any long-term issues as a result of the original mis-diagnosis?
Doctors negligence
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