Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    chrisb333 Novitiate

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    Default Lets sort out the Ombudsman campaign-its not good enough

    My one and only dealing with the Ombusman will be my last.
    Sent a PPIicon complaint against Black Horse Finance Nov 07
    In July 08 an adjudicator deemed in my favour but Black Horse simply disagreed. This meant that the Ombudsmanicon himself had to decide. Even though his adjudictor already deemed in our favour!

    The decision didnt come until February 09 and only then because I continually complained about the service and told them I was in financial hardship.

    So, 5 weeks after the decision was given in my favour, I still have no PPI back from Black Horse. Haven't heard from them at all and I believe they have totally ignored the Ombudsman decision.

    In his letter to them he told them to sort it out "without delay", which made me laugh out load at the time because I knew they would ignore that.

    Also, you would think after all this time, the Ombubsman would have told them exactly what they had to pay back in monatery terms, you know, £2000 etc compring of 10 PPI payments of £160 + interesticon = £2000, that sort of thing, but NO, he basically told them to make it up as they see fit. ie-calculate what you think you owe the customer using my decision as your guide!

    Simply dreaful service from an under resouced, under funded service.
    Where do I sign the petition to sort it out?


  2. #2
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    Default Re: Lets sort out the Ombudsman campaign-its not good enough

    So sue the bank which you have the right to do.


  3. #3
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    chrisb333 Novitiate

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    Default Re: Lets sort out the Ombudsman campaign-its not good enough

    Surely I shouldn't have to do that.

    Thats what I'm saying!
    The Ombudsmans decision should be forced upon the bank.

    He stated "without delay" and its already been 5 weeks.

    That shouldn't be allowed.


  4. #4
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    Default Re: Lets sort out the Ombudsman campaign-its not good enough

    Quote Originally Posted by chrisb333 View Post
    Surely I shouldn't have to do that.

    Thats what I'm saying!
    The Ombudsmans decision should be forced upon the bank.

    He stated "without delay" and its already been 5 weeks.

    That shouldn't be allowed.
    Have a search for "complaints about the fosicon". There was a thread on CAGicon. FOS do not have enforcement powers.


  5. #5
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    Default Re: Lets sort out the Ombudsman campaign-its not good enough

    Quote Originally Posted by yourbank View Post
    Have a search for "complaints about the fosicon". There was a thread on CAGicon. FOS do not have enforcement powers.
    No, your having me on.
    I searched but can't find the thread!

    This isn't what they told me.
    They said they have additional powers should anyone not comply.

    Didn't say what the powers were though!

    Can you find the thread?


  6. #6
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    Default Re: Lets sort out the Ombudsman campaign-its not good enough

    Quote Originally Posted by chrisb333 View Post
    No, your having me on.
    I searched but can't find the thread!

    This isn't what they told me.
    They said they have additional powers should anyone not comply.

    Didn't say what the powers were though!

    Can you find the thread?
    http://www.consumeractiongroup.co.uk...about-fos.html

    Have to say that I thought the thread was fantastic in spite of people's views. Very good debate about the fosicon>



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE