Thread: ppi through aps

Wow been a while since i was here!

Just gone through old documents with regard to claiming back PPI as i knew we were once ripped off with it. We took out a mortgage with Aps who arranged a mortgage with Southern Pacific Mortgage Company this was taken out in July 2005 and we have found that the policy was added to out mortgage at a cost of £3,483.63 on the forms we have it says interest payable in addition to the premium £2,808.45 totally a whopping £6,292.08!
We had a salesman come to the house to sort out the mortgage and looking at the forms HE actually ticked the bit for the ppi obviously skirting round the fact you paid interest also my husband was infact self employed, since rereading i think that is ok, cover was only for 3 years too
Can i also just ask if all the other fees are legite on this too as looking down the list it says;
£499.00 arangement fee (added to the loan)
£40 chaps fee payable on completion (added to the loan
£2,495.00 Broker fee non refundable it says (added to the loan)
£600 legal fee?? payable on completion (added to the loan)
£150 one off payment title insurance it says ask us about it!!! (added to the loan)
I would like to know if all these bits are legal they dont tell you that all these are adding god knows what interest on top, i really dont know where to start the mortgage as now been paid off.

Anyone?

Hiya Miz good to see you again deffo been a while

Will bump you up lol

Sorry to be apain on this one but can anyone offer advice as i am wanting to get the ball rolling asap on this one

Well sent off a letter anyway asking for it, been a few weeks now no reply but know i have to wait till the 8 weeks anyway, does anyone know as i sent the letter to spml at 6,Broadgate, london that this is still the address for them?? i sent it recorded and someone did sign for it, also what happens now that they are also going under the name of Capstone? we did get a letter telling us they were when we had the mortgage and it wouldnt make any difference to anything.

Wow been a while since i was here!

Just gone through old documents with regard to claiming back PPI as i knew we were once ripped off with it. We took out a mortgage with Aps who arranged a mortgage with Southern Pacific Mortgage Company this was taken out in July 2005 and we have found that the policy was added to out mortgage at a cost of £3,483.63 on the forms we have it says interest payable in addition to the premium £2,808.45 totally a whopping £6,292.08!
We had a salesman come to the house to sort out the mortgage and looking at the forms HE actually ticked the bit for the ppi obviously skirting round the fact you paid interest also my husband was infact self employed,
(IMO Product mis-sold)
since rereading i think that is ok, cover was only for 3 years too
Can i also just ask if all the other fees are legite on this too as looking down the list it says;
£499.00 arangement fee (added to the loan)
£40 chaps fee payable on completion (added to the loan
£2,495.00 Broker fee non refundable it says (added to the loan) This line could be useful as I understand there are sometimes massive differences between the PPI figure payable to the company and what is being paid to the broker
£600 legal fee?? payable on completion (added to the loan)
£150 one off payment title insurance it says ask us about it!!! (added to the loan)
I would like to know if all these bits are legal they dont tell you that all these are adding god knows what interest on top, i really dont know where to start the mortgage as now been paid off.

Firstly have you looked through the stickies at the top of the PPI forum?

If you have do you consider you have a claim for mis-selling of PPI?

I cannot comment on the relevant fees but there could be issues on the fact a broker was used.

Have you sent a Subject access request?

If you have what response did you get?

If you have not you need to send one with the statutory fee of £10.00 to get all the data on yourself with regard to this mortgage as a matter of urgency.

If you do not have all the original paper work then SAR and ask for every little bit of data with regard to you and this mortgage.

Are you able to post up a copy of your Consumer Credit Agreement? but with all the personal details deleted ie names. sort codes, account numbers, addresses etc. it could help

aa

I recived a reply from spml saturday saying the following; that they are acknowledging my letter, upon investigation they identified that APS Mortgages arranged the mortgage and that spml was not party to any discussion concerning the insurance and/or its terms and conditions at the point of sale. The responsibility for the sale rests with the company who introduced us to spml and we must therefore direct us back to APS Mortgages (they added address) They went on to say that a PPI was not requested in the application forms received from the broker and so spml did not arrange any cover. Any issues must therefore be redirected to Aps, we are soory that we are not able to uphold your complaint and tell us to if we wish refer to the fsa. They then say if they have not heard from us within 8 weeks of this letter they assume the matter is completed and close the file!

I want to know what can i do as aps is no longer trading or are they??
I have the forms for the mortgage that the broker ticked for the ppi and also a copies of all the Breakdown statement of facts for the mortgage, how can they say that we didnt ask for it they must have know it was added on to the balance that we wanted to borrow it just dosont make any sense so why are they saying we didnt request it?

Can anyone offer advice as to what to do next as i am at a loss?

Bump

Do you have an address for aps on any of your paperwork?

If so please post.

Basic details for:

300788 - Aps Mortgages (UK) Ltd

Current status: No longer Authorised Effective Date: 26/01/2009 Tied Agent:
Undertakes Insurance Mediation:
Registered under Money Laundering Regulations:
Address: Unit 3
York House
Edison Park
Hindle Way
Swindon
Wiltshire
SN3 3RB
Phone:44 01793 600 001
Fax:44 01793 484 968
Email:angela.ashdown@apsmortgag es.co.uk
Website:www.apsmortgages.co.uk

If this is the company in question they are no longer authorised.
The were authorised when they were in business by the Financial Services Authority, so you may have some chance of compensation from the Financial Services Compensation Scheme. (FSCS) here is a link.

http://www.fscs.org.uk/consumer/

There is no record in Companies House for aps mortgages uk ltd....http://www.companieshouse.gov.uk/

Hope this gives you some hope.

aa

Thank you Alanalana for replying, yes that is the same adress i have on the letter apart from unit 4 not 3, so am i right in thinking that as Aps came to my house to set up the mortgage with spml that they are right to say that they are not responsible for the miselling of the PPI? they even said in the letter that it wasnt requested on the forms when it clearly shows it was!
Also they must know that Aps is no longer trading so why have they said they will post my complaint on to them and suggest i also contact them?
Is the Fcs my only hope?

Thank you Alanalana for replying, yes that is the same adress i have on the letter apart from unit 4 not 3, so am i right in thinking that as Aps came to my house to set up the mortgage with spml that they are right to say that they are not responsible for the miselling of the PPI? they even said in the letter that it wasnt requested on the forms when it clearly shows it was!
Also they must know that Aps is no longer trading so why have they said they will post my complaint on to them and suggest i also contact them?
Is the Fcs my only hope?

Firstly let me get my head arount this aps were the company that visited to set up the mortgage with spml?

Do you have a Consumer Credit Agreement (CCA) and if so is the agreement with SPML or aps? (if the agreement is with SPML then you should be claiming from them, because presumably you are paying you monthly payments to spml and not aps)?

The address for spml in the FSA Register is this:

302027 - Southern Pacific Mortgage Limited
St. Johns Place
Easton Street
High Wycombe
Buckinghamshire
HP11 1NL
Tel: 44 0845 603 2905
Fax: 44 0845 603 2906
email: ahindle@capstonemortgages ervices.co.uk

and spml are still regulated by the Financial Services Authority.

they are also listed under companies house with this address:

Name & Registered Office:
SOUTHERN PACIFIC MORTGAGE LIMITED
ST. JOHNS PLACE
EASTON STREET
HIGH WYCOMBE
HP11 1NL
Company No. 03266119


If your claim is against spml because your consumer credit agreement is with them then that is fine if you are claiming against aps then I believe you will have to go, as mentioned in a previous post to the Financial Services Compensation Scheme.

Looking at the email addressess spml seem to also be linked to capstone mortgages see this:

Name & Registered Office:
CAPSTONE MORTGAGE SERVICES LIMITED
ST. JOHNS PLACE
EASTON STREET
HIGH WYCOMBE
HP11 1NL
Company No. 05381786

What would help, is to know what information appears on your signed (CCA).

I do not know where you addressed your original letter but this is again from the FSA Register for complaints to spml.

Contact for Complaints: Tony Marek
Address: St. Johns Place
Easton Street
High Wycombe
Buckinghamshire
HP11 1NL
Phone: 44 0845 603 2905
Fax: 44 0845 603 2906
Email: tmarek@capstonemortgagese rvices.co.uk
Website:

hope this helps to clear any confusion.

aa

Originally Posted by alanalana

Firstly let me get my head arount this aps were the company that visited to set up the mortgage with spml?

Do you have a Consumer Credit Agreement (CCA) and if so is the agreement with SPML or aps? (if the agreement is with SPML then you should be claiming from them, because presumably you are paying you monthly payments to spml and not aps)?

The address for spml in the FSA Register is this:

302027 - Southern Pacific mortgage Limited
St. Johns Place
Easton Street
High Wycombe
Buckinghamshire
HP11 1NL
Tel: 44 0845 603 2905
Fax: 44 0845 603 2906
email: ahindle@capstonemortgages ervices.co.uk

and spml are still regulated by the Financial Services Authority.

they are also listed under companies house with this address:

Name & Registered Office:
SOUTHERN PACIFIC MORTGAGE LIMITED
ST. JOHNS PLACE
EASTON STREET
HIGH WYCOMBE
HP11 1NL
Company No. 03266119


If your claim is against spml because your consumer credit agreement is with them then that is fine if you are claiming against aps then I believe you will have to go, as mentioned in a previous post to the Financial Services Compensation Scheme.

Looking at the email addressess spml seem to also be linked to capstone mortgages see this:

Name & Registered Office:
CAPSTONE MORTGAGE SERVICES LIMITED
ST. JOHNS PLACE
EASTON STREET
HIGH WYCOMBE
HP11 1NL
Company No. 05381786

What would help, is to know what information appears on your signed (CCA).

I do not know where you addressed your original letter but this is again from the FSA Register for complaints to spml.

Contact for Complaints: Tony Marek
Address: St. Johns Place
Easton Street
High Wycombe
Buckinghamshire
HP11 1NL
Phone: 44 0845 603 2905
Fax: 44 0845 603 2906
Email: tmarek@capstonemortgagese rvices.co.uk
Website:

hope this helps to clear any confusion.

aa

Alanalana, firstly i did say in my first post that it was a one off single payment PPI, Aps came to the house to sell me it, all i have is the key facts pages which were prepared by APS (Product confirmation letter), so your saying that spml didnt have anything to do with it?
Am i best now then just going to the Fsc scheme?
I just cant understand why they would pretend that i didnt sign for it when it was added onto the mortgage they must have know surely?