hi everyone,
as I said the other day, I got carried away initially and did not formally ask for details of charges levied to my acc. but merely asked them to return anything they owed me.
They offered me £80 which I refused.
I am now starting from scratch with the Data Protection letter. The more I use this site the clearer everything becomes., and thanks to the help and advice of forum members, my confidence in actually fighting for my charges is increasing at every step.
good luck and thanks to all


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