Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
    jon jon is offline
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    Default Tackle credit card charges in same way as bank a/c charges?

    Maybe an obvious question - but with my main bank credit card, I have incurred 'late charges' on various occasions, ie for late payment of the balance. This seems to warrant contesting in the same way as, eg, 'excess overdrafticon fee' charges. Is that right? I could take the bank to court following all the procedurs detailed on this (fantastic) site and have same chance (nay, likelihood) of success?

    Would I address the letters/make the calls separately to the credit card division at the bank - this is Lloydsicon and I think the credit card bit is not even a 'division' but has some autonomy (or so they ahve told me in the past, even though it is a Lloyds credit card)?

    I ask for a second reason too - I am interested in pursuing Lloyds about the raft of excess bank a/c charges over 6 year,s so...I'm thinking I should tackle things by pursuing two separate actions...one against the bank, and which I would direct to the branch/head office (about excess overdraft fees/charges for unpaid DDs and standing orders); and a second, still against the bank (I guess) but directed separately to the credit card 'division'. Is it right to approach this as two separate actions or should I roll them up into one?! Would anyone eg a moderator know the answers on these points?

    Re: credit cards - if I can pursue this in same way as for a bank account, then I have two other credit cards where 'late charges' were incurred (all of this was mostly but not exclusively in one period where unfortunately I had financial troubles - much added to by the charges enforced by bank and c. c. companies).

    many thanks for any feedback!!

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  2. #2
    Site Team The Consumer Action Group BankFodder has disabled reputation BankFodder's Avatar

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    Yes. It's all the same. Read the FAQs and the forum amterial.
    It's all there.

    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.
    Please include a link to the post you want me to look at. If you have received a defence, contact me.
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE