Thread: Can I make a claim for compensation? Please help!

Hi,

We have had a long standing issue with a second hand car. The dealer has finally agreed to refund £3K (£275 less than what we paid) and is insisting on us giving him the second key we got coded for £140.

Rather than 'waiting' for it to go to court and having to continue borrowing a car etc-is it possible to accept the refund and then claim our costs/expenses through the small claims court.

The type of expenses I am thinking of are:
Car rental for a week
Additional insurance purchased to borrow my parents car
Additional Breakdown Cover for the car I have borrowed
My time,phonecalls and postage costs of all the recorded delivery letters we have sent.

I would also like to claim the cost of the key we paid for as well.

I think it would come to aroudn £500

I just want this sorted I am so sick of looking at it on the drive.

Thanks for your help.

I too have a situation where I need to claim a deposit back for a used car.
Having spoken to various people\organisations, I have been informed that agreeing to a part settelement and seeking the remainder through court action will not be looked upon favourably by the Judge. In addition the dealer may ask to you sign an agreement which states that this payment is in final settlement. From what I have learnt, it seems when taking action in a small claims court the judge will look at which party has acted fairly and reasonably in the matter. However, at the end of the day taking action through the small claims court will only cost about £30-£50, and if you loose you will not be liable for the third party costs, so you have little to loose.

Take a look at https://www.moneyclaim.gov.uk which is the online process
of starting proceedings in a small claims court.