Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Bought a Samsung 40" LCD on 29th December 2006 for £899, from pcworld(put in here as pcworld thread is more pcs than tvs)
Recently it developed a fault where the relay would click but the tv would not turn on for a few minutes, gradually getting longer, then eventually failed to turn on at all.
Just heard from an independent engineer who confirmed that the Power supply had failed, and needs replacing at a cost of £166. (already paid £60 for inspection which will come off the bill)
They couldn't tell me what caused it other than it just failed, (no impact, AD or water damage).
What is the best course of action now, pay it and then chase DSGi for a refund, or take the estimate to them and chase them under the durability section of the SOGA?
Thanks in advance for any help
edit to add pcworld did not want to know about it when approached them before i had it inspected
Well usualy you get an engineers report, send it off to the company and they'll instruct you what to do from there depending on the cost to the company.
I work for DSGi plc
(aka currys, pcworld, dixons)
Anything said by me, are not the opinions of CAG and are mine alone. I have nothing to do with the legal system in any way, the majority of my information will reflect a common sense approach.
So please seek advice from a professional if in any doubt.
Faulty LCD tv 27 months old
?
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