Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
hi, has anybody who has access to their Abbey account online, tried to request their statements covering the last six years? where they posted or e-mailed? was there a charge? was your request declined, for any reason? i ask this, because i thought it may help me to find out exactly how much i had paid in unfair charges, rather than estimate. if this is the wrong way to go then please advise me as such! this is my first foot on the ladder (so to speak) and would hate to fall at the first hurdle because of an over estimation! having read much of this site, i realise that the first letter to ones bank, asks for the info regarding bank charges, but thought that if i had that info in front of me, i could jump to the next stage a lot quicker! (no patience im afraid) sincerely, bartymuv.
Abbey are overwhelmed with requests for copy statements at the moment - they are refusing to comply with the data protection act claiming they do not hold our records in a relevant filing system. I requested copy statements for a seperate matter by telephone banking, and online banking on the 18th May - only 2 specific months - These have not come (I have chased them 5 or 6 times) I have also submitted them an official Subject access request for information under the data protection act, dated 20th April - I have not had this information.
There is no jumping to the next stage I am afraid - you are in for the long haul. They will stall you and put barriers up the whole way.
It is possible to request your statements under the data protection act, and submit a claim concurrently - have a read of a thread at the top of the abbey forum - A draft approach - this might give you an idea of how to approach things.
Basically I would get your DPA request sent off with £10 (there is a template in the bank templates library) as soon as possible, read through the FAQ's a few times, and read lots of threads in Abbey.
I hope this helps, comeback to this thread if you have any further questions.
hi karne, thanks for your response. ok then, wont try and cut corners,it obviously wont get me anywhere! i,ll start at the 'library'. thanks again. barty.
abbey statement requests
account online, tried to request their statements covering the last six years? where they posted or e-mailed? was there a charge? was your request declined, for any reason? i ask this, because i thought it may help me to find out exactly how much i had paid in unfair charges, rather than estimate. if this is the wrong way to go then please advise me as such! this is my first foot on the ladder (so to speak) and would hate to fall at the first hurdle because of an over estimation! having read much of this site, i realise that the first letter to ones bank, asks for the info regarding bank charges, but thought that if i had that info in front of me, i could jump to the next stage a lot quicker! (no patience im afraid) sincerely, bartymuv.
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