Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: Quiet Pc

  1. #1
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    battyboimatt Novitiate

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    Default Quiet Pc

    Hi People,

    Just after some advise, I bought a Zalaman water cooling system from Quiet pc 11 months ago and in this time it has had 4 flow indicators in, each time I get a diffrent story, well last night it went again now last time it broke I enquired about a refund or a whole new unit to which he said they would consider if it went again, well I emailed to say it had gone again and I got a halfed baked fob off of how it might of not been a new flow indicator and he might of only repaired it, erm hang on, no it was brand new as you sent it to me to fit myself with there permission i still have the email. Anyway what he is now saying is they dont have any spare flow indicators in and they might get some in a month if Zalaman send them any, and that if I want I can send it back yet again at my own cost for him to attempt a repair until they get new flow indicators and if at all they do, the thing is if I hold out that long, my warrenty will be out it ends in april, how suprising that they dont have any and it will be a month before they get any new ones, am I in my rights to ask for a refund of ask for a whole new unit due to the amount of times it has gone back within the 12 months?

    Thanks
    Matt


  2. #2
    Site Team Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff's Avatar

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    Default Re: Quiet Pc

    Don't panic batty, your warranty lasts 6 yearsicon and is called The Sale of Goods Act 1979 (amended) and Sale and Supply of Goods to Consumers Regulations 2002.

    Sale of Goods Act Fact Sheet - BERR

    It looks as if you have a claim under inherent faults.


  3. #3
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    Default Re: Quiet Pc

    As someone who has a watercooled PC himself, I would get a refund asap under sale of goods act as conniff said, and stay as far away from any zalman watercooling gear as possible, actualy, stay away from pre-packaged kits all together. Usualy they cut corners to cut prices, and when you have a load of coolant running around an expensive overclocked PC, it's not a good idea to have shifty kit.

    Get yourself over to watercoolinguk.co.uk, and have a word with the guys there on the forums and get a decent custom setup priced up. I've used them before myself and they're really helpful, and all watercoolers themselves. It'll be slightly more expensive than a zalman kit, but it'll also be far more effective and alot safer.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE