Thread: Not covered by FOS claims

Has anyone had any success reclaiming their PPI when the provider was not regulated by FSA or a member of GISC & so not able to pass complaint on to fos?

I have a claim & they appear to be taking the P**s as they were not regulated by the above when I took out my card, they think that they are untouchable.

Any advice please.

Hello natalie,

welcome to the PPI forum

Has anyone had any success reclaiming their PPI when the provider was not regulated by FSA or a member of GISC & so not able to pass complaint on to fos?

I have a claim & they appear to be taking the P**s as they were not regulated by the above when I took out my card, they think that they are untouchable.

Any advice please.

Can you provide more detail omitting all the personal stuff. IE which bank, date of agreement. A lot of bankers and card issuers are trying to wriggle out of repaying mis-sold PPI by whatever means they can.

I am not sure if you have looked at the stickies at the top of the forum but that is a good starting point to read and digest as much as you can before you commence you fight to get your money back. Please see this link it is huge and not all will be relevant to you but you will pick up valuable information to assist you.

links

There are more useful links in the stickies at the top of the PPI forum and they will help you.
The Ombudsman is an industry arranged service which is under-resourced, takes too long


I hope this gets you interested in getting you money back

I had a fight for 12 months but got back over £10k

so it is worth the fight even for the principle involved in the whole PPI mis-selling issue.

Good luck and keep posting


aa

It is a Marks & Spencer Credit card taken out as a chargecard in 1998, I have been given a final response from M & S but as they were not regulated by FSA until 2005 fos are unable to take up my complaint.

I need to move this complaint on in the near future as my final response letter was dated 24 December 2008.

Hello Natalie,,

It is a Marks & Spencer Credit card taken out as a chargecard in 1998, I have been given a final response from M & S but as they were not regulated by FSA until 2005 fos are unable to take up my complaint. (Says who M &S or the FOS? )(If the previous information inluding the fact you have been told the FOS cannot take up your complaint has come from M & S then ignore this it is a way to put you off making a complaint to the FOS. So contact the FOS explain to them and let them tell you they cannot deal with the issue. Do not accept the word of M & S as spokespersons for the FOS.
I need to move this complaint on in the near future as my final response letter was dated 24 December 2008.

Firstly have you made contact with the FOS? A lot of financial institutions were not regulated by the FSA until Jan 2005 but in a lot of cases depending on the financial institutions the FOS has been able to take up the fight. In some cases it has not been able to it then it is a matter for you to proceed to Court action but using this site to assist in the process through other forums.

The fact that the Information Commissioners Office has made a ruling see these:

http://www.ico.gov.uk/upload/documen...ess_rights.pdf

Information Commissioner's Office - Information Commissioners Office
http://www.ico.gov.uk/upload/documen...lain_final.pdf
Complaints - Information Commissioners Office

Hope this helps you out

aa

I rang fos when I got my rejection letter & after taking details they said that they couldn't help me.

I have just been reading the complaints procedure on the M & S website & it states that if you are not satisfied with the response for PPI complaints you can contact Hamilton Insurance.

I am going to send a letter to them, has anyone got any ideas of what to put in the letter to put my case across as I want to try to be polite & non threatening to appeal to their better nature.

hello natalie,

This information from the FSA Register.

202671 - Hamilton Insurance Company Limited


Current status:Authorised
Effective Date:01/12/2001
Tied Agent:
Undertakes Insurance Mediation:Y
Registered under Money Laundering Regulations:
Address:
Norwich Union Insurance Group
PO Box 4
Norwich
Norfolk
NR1 3NG
Phone:
Fax:
Email:
Website:
44 01603 622 200

Notices:UK authorised firms who have a deposit-taking permission do not usually need to obtain separate permission from the FSA to receive money from clients.
Other information:



This is the link which will enable you to find information on other companies as required just type in the firm name and submit.

http://www.fsa.gov.uk/register/firmSearchForm.do

You could also make approaches to the Finance and Leasing Authority (FLA)

this link will give you some information with other links to agreements prior to 2000.

FLA :: Consumer finance :: Consumer Codes of Practice

Also if the fos cannot deal with your case but m and s are passing you to hamilton insurance, if they fob you off then complain here

The Association Of British Insurers

hope this helps you

aa