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I am a newbie, and have received an offer on my Lloyds tsb credit card ppi, this account was settled in 2004, had taken this out in 2001, when requesting a SAR last year i was supplied with credit card statements going back from 2002 and not 2001 (due to the 6 yr timescale), so it looks like I will have to estimate on the first year.
This was through the fos, where lloyds should put me back in the position as if i did not take out ppi, plus interest and any charges.
I would just like to be sure the offer is that of them putting me back in the position as if this cover was not taken out.
I never missed any payments and just wondered how you work out the proportion on the interest refund.
The offer came in at £518, but no Breakdown of this, I have asked for them a few days ago so still waiting.
I have not got a clue how to work this out, as I imagine its the proportion of the interest charged, so any help that would be good, is there a certain calculator to use or a simple spreadsheet, I am useless with mathematics lol, thanks so much guys.
Have they actually told you that there are no statements beyond the 6 years??
I think that their provision to you of only 6 yrs statements is a [problem] to avoid further liability. What did you actually ask for in your SAR?
Please would you let me know what their disclosure letter says about 6 years?
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
Have they actually told you that there are no statements beyond the 6 years??
I think that their provision to you of only 6 yrs statements is a [problem] to avoid further liability. What did you actually ask for in your SAR?
Please would you let me know what their disclosure letter says about 6 years?
Hello
Thank you for posting back to me.
When I requested for the SAR this was in 2008, yet they enclosed all bank statements as from 1998, I am silly not to have questioned them on this matter about the credit card statements. But assumed this was because of the 6 yr timescales on these, then without thinking "well they have provided bank statements for years going back longer again".
I used an SAR, I think i found it on another forum somewhere earlier last year and asked for everything they hold on my account(s).
Mainly what I received back is about loans, credit card statements, also as stated bank statements I've had with them, where I yet have to deal with these on the loan PPI.
Saying that with my wife's when she wrote to them a few years back about her own case, think this was in 2003 or 2004 they confirmed they had shredded her letter, and from what she can remember this was a query in writing about ppi, maybe about cancellation. (they confirmed this to her last year), so nothing would surprise me with them.
Is it too late now to ask if they do have anything else on my account relating to my credit card?
As its been some time since receiving the SAR docs?
I think that you should write back to them and tell them that you are not satisfied with their disclosure and that you understand that they do hold your account data beyond 6 years although you appreciate that it may not be in the form of formal statements. tell them that you want them to supply you with this information regardless of the form that it is in and that you are prepared to seek the help of the courts if you do not receive it.
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
I think that you should write back to them and tell them that you are not satisfied with their disclosure and that you understand that they do hold your account data beyond 6 years although you appreciate that it may not be in the form of formal statements. tell them that you want them to supply you with this information regardless of the form that it is in and that you are prepared to seek the help of the courts if you do not receive it.
Thank you, I shall get on with this and let you know the outcome as soon as I hear.
I appreciate this very much. Thanks again mate.
When the Liberals and Conservatives were in opposition, they both agreed that banks should pay back high bank charges to customers. Nothing seems to have happened since they came into power as a coalition. PPI Insurance has been sorted. Now they should turn their attention to bank charges and help customers get exorbitant charges refunded.
Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE
Have been held back on this due to some mortgage stuff to deal with, but my wife wrote to them on this matter for me, we hope to hear something soon.
I will update as I hear, cheers.
Lloyds tsb/credit card ppi interest
tsb credit card ppi, this account was settled in 2004, had taken this out in 2001, when requesting a SAR
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Originally Posted by BankFodder
